Unit of competency Outline

Date retreived
23/07/2026 1:07 PM AWST

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Facilitate workplace communication

Facilitate workplace communication

Unit of competency
National Code
UEPOPS338
State Code
OAG90
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
31/10/2018
View on TGA
State Implementation and Classification
Approved Date
15/05/2019
Field of Education
120505 - Work Practices Programmes
Original Release Date
15/05/2019
Nominal Hours
18
Description
This unit involves the skills and knowledge required to facilitate workplace communication.Workplace communicationis the process of exchanging information, both verbal and non-verbal, within a team or unit. Competency in this unit requires the ability to plan and prepare for communication,facilitate team communications and determine team views. Individuals will, in general, work as a coordinator, in a power generation facility. No licensing, legislative or certification requirements apply to this unit at the time of publication.Note: Workplace practiceThe application of the skills and knowledge described in this unit may require a licence or training permit to practice in the workplace where work is carried out on gas and electrical installations. Additional conditions may apply under state and territory legislative and regulatory licensing requirements.
Notes
Elements and Performance Criteria
1 Plan and prepare for communication
  • 1.1 Communication requirements are identified
  • 1.2 Workplace communication system is established
  • 1.3 Workplace communication system is monitored and modified, in accordance with workplace procedures
2 Facilitate team communications
  • 2.1 Workplace briefings and meetings are scheduled and facilitated, in accordance with workplace procedures
  • 2.2 Written and verbal reports are presented clearly, concisely and logically
3 Determine team views
  • 3.1 Team consensus is achieved
  • 3.2 Agendas and minutes are used, in accordance with workplace procedures, to convey team decisions to appropriate personnel
No information
No information
Replaces
State Code National Code Title Type
WE361 UEPOPS338B Facilitate effective workplace communication Unit of competency
Replaced By
State Code National Code Title Type
ODX90 UEPOPS041 Facilitate workplace communication Unit of competency