Unit of competency Outline
Date retreived
22/07/2026 12:39 PM AWST
22/07/2026 12:39 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Connect, maintain and configure hardware components
Connect, maintain and configure hardware components
Unit of competency
National Code
ICTICT421
ICTICT421
State Code
AUU55
AUU55
TGA Status
Replaced
Replaced
DTWD Status
Transition (Replaced)
Transition (Replaced)
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
031305 - Computer Engineering
Original Release Date
16/09/2015
Nominal Hours
40
Description
This unit describes the skills and knowledge required to install, configure and maintain personal computer devices, including mobile devices according to client and user requirements.It applies to individuals who utilise a range of technical skills to plan and implement activities to connect system components.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify hardware components
- 1.1 Identify different types of personal computer devices
- 1.2 Identify and categorise the different personal computer components, including mobile personal computer components
- 1.3 Define the purpose and characteristics of the different personal computer component categories
- 1.4 Distinguish between the different types of devices within each personal computer component category
2. Identify types of peripheral hardware components
- 2.1 Identify and categorise the different peripheral hardware components
- 2.2 Define the purpose and characteristics of the different peripheral hardware components
- 2.3 Distinguish between the different types of devices within each peripheral hardware component category
3. Install and configure personal computer components
- 3.1 Install and configure personal computer components
- 3.2 Install and configure mobile personal computer components
- 3.3 Develop plans, with prioritised tasks and contingency arrangements, for the installation and configuration of selected components with minimum disruption to clients
- 3.4 Liaise with appropriate person to obtain approval for the plans
- 3.5 Install and configure components according to plan, installation procedures and organisational requirements
- 3.6 Use appropriate testing tools to test components for error-free performance
- 3.7 Identify and solve identified problems
- 3.8 Test and enhance system performance, using knowledge of the system, to meet organisational benchmarks
- 3.9 Document the installation and configuration process according to organisation guidelines
- 3.10 Develop and document a maintenance plan and schedule based on vendor specifications for the installed components
4. Install and configure print devices
- 4.1 Install and configure print devices
- 4.2 Detect and identify common printer issues
- 4.3 Undertake printer issue resolution to meet client requirements
5. Evaluate modified system
- 5.1 Collect client or user feedback and analyse against client requirements
- 5.2 Correct identified shortcomings in the system and record actions
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D7882 | ICAICT421A | Connect, maintain and configure hardware components | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OBU14 | ICTICT445 | Connect and configure devices and hardware components | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVZ7 | ICT41015 | Certificate IV in Computer Systems Technology | Qualification |
| AVY7 | ICT40215 | Certificate IV in Information Technology Support | Qualification |
| AC912 | ICTSS00051 | System and Hardware Plus Technician Skill Set | Skill set |