Unit of competency Outline

Date retreived
22/07/2026 8:22 PM AWST

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Work effectively in a team

Work effectively in a team

Unit of competency
National Code
SIRXCOM002
State Code
AWX23
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
31/03/2016
View on TGA
State Implementation and Classification
Approved Date
13/09/2016
Field of Education
120505 - Work Practices Programmes
Original Release Date
13/09/2016
Nominal Hours
25
Description
This unit describes the performance outcomes, skills and knowledge required to communicate and work cooperatively with both peer and senior team members to contribute to the achievement of team goals. It applies to individuals working in frontline operational roles in a diverse range of industry sectors and business contexts. They operate with some independence under general supervision and guidance from others, and within established organisational policies and procedures. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Communicate with team members.
  • 1.1.Communicate effectively with team members giving consideration to cultural and other differences.
  • 1.2.Check understanding of work requirements and seek clarification to prevent misunderstandings as required.
  • 1.3.Display respect to team members and adherence to workplace expectations when interacting with others.
  • 1.4.Maintain open communication with team members to ensure transfer of information.
  • 1.5.Share information and ideas with team members to enhance work outcomes.
2. Actively participate in retail teams.
  • 2.1.Identify individual tasks for completion and responsibilities for contributing to the achievement of team goals.
  • 2.2.Carry out tasks and responsibilities to achieve workplace goals and organisational expectations.
  • 2.3.Work cooperatively with team members to maximise efficiency and quality of daily work outcomes.
  • 2.4.Seek, acknowledge and act upon constructive feedback from others.
  • 2.5.Participate in team problem-solving to improve team outcomes.
  • 2.6.Interact with team members to foster a positive team and work environment reflective of the organisational culture.
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