Qualification Outline
22/07/2026 5:52 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate III in Business to Business Sales
Certificate III in Business to Business Sales
SIR30316
BAA9
Current
Approved
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 2.00 | 18/03/2021 | Current | Approved |
| 1.00 | 31/03/2016 | Replaced | Approved |
Description
This qualification reflects the role of individuals who sell products to other businesses and build strong business to business relationships. These individuals possess a range of well-developed skills where discretion and judgement is required. They may provide support within a team.
This qualification provides a pathway to work in businesses that supply products or services to other businesses such as wholesalers.
Individuals with this qualification are able to perform roles such as business to business sales officer, sales representative and customer service officer.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Schedule
Packaging Rules
Ten (10) units must be completed:- five (5) core units
- five (5) elective units, consisting of:
- three (3) units from the list below
- two (2) units from the list below, elsewhere in SIR Retail Services Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
1. Core Units
All five (5) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AWX29 | SIRXCEG003 | Build customer relationships and loyalty | 40 | Unit of competency |
| AWW89 | SIRXWHS002 | Contribute to workplace health and safety | 20 | Unit of competency |
| AWX32 | SIRXCEG005 | Maintain business to business relationships | 30 | Unit of competency |
| AWX33 | SIRWSLS004 | Optimise customer and territory coverage | 30 | Unit of competency |
| AWX17 | SIRXIND001 | Work effectively in a service environment | 35 | Unit of competency |
2. Elective Units
Five (5) elective units must be completed, with at least three (3) chosen from the list below.
Please refer to the packaging rules for the full details of available options
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| J148 | SIR30412 | Certificate III in Business to Business Sales | Qualification |
No information
Entry Requirements
There are no entry requirements for this qualification.
Traineeships and Apprenticeships
Part-time is defined as a minimum of 20 hours per week.