Unit of competency Outline

Date retreived
22/07/2026 11:49 PM AWST

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Capture learning from daily activities in an organisation

Capture learning from daily activities in an organisation

Unit of competency
National Code
MSS407008
State Code
BAJ65
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
22/06/2016
View on TGA
State Implementation and Classification
Approved Date
08/08/2016
Field of Education
080303 - Human Resource Management
Original Release Date
08/08/2016
Nominal Hours
70
Description
This unit of competency covers the skills and knowledge required to capture learning from the shop floor, suppliers and customers in order to contribute to a learning organisation.This unit is intended for team leaders and people with a similar sphere of influence/scope of authority and responsibility. It applies to individuals who already have knowledge of competitive systems and practices, leading teams, analysing root cause and locking in improvements. This unit takes a largely qualitative view of information and knowledge. This unit may also be applied to service organisations applying competitive systems and practices principles.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Identify potential learning opportunities
  • 1.1 Identify formal and informal opportunities for feedback from normal daily activities.
  • 1.2 Assess feedback for potential to lead to organisational learning.
  • 1.3 Identify opportunities for learning from abnormal events.
  • 1.4 Review communications with value stream members for learning opportunities.
2 Extract learning from opportunities
  • 2.1 Review information gained from potential learning opportunities for relevance to performance improvement.
  • 2.2 Discuss potential for learning with stakeholders.
  • 2.3 Confirm additional knowledge/learning.
  • 2.4 Confirm methods for institutionalising learning/standardising.
3 Capture and disseminate learning
  • 3.1 Identify methods of capturing and disseminating learning.
  • 3.2 Obtain required authorisations from appropriate people.
  • 3.3 Record learning according to organisation procedures.
  • 3.4 Communicate learning to relevant stakeholders.
  • 3.5 Ensure all relevant stakeholders are able to access and apply relevant knowledge/learning.
4 Review use of learning
  • 4.1 Check learning is used in daily operations.
  • 4.2 Review use of learning and update in organisation knowledge system.
  • 4.3 Identify implications for training and procedures.
  • 4.4 Recommend improvements to organisation knowledge system.
  • 4.5 Confirm methods for institutionalising learning/standardising.
No information
No information
Replaces
State Code National Code Title Type
WD586 MSS407008A Capture learning from daily activities in a organisation Unit of competency
Replaced By
State Code National Code Title Type
OEQ11 MSS408011 Develop knowledge systems and learning processes for an organisation Unit of competency
OER32 MSS405046 Manage workplace learning Unit of competency