Schedule

1. CORE

STAGE 1

State Code	National Code	Title	Hours	Type
21114	ITR13A/B	Computer Operations and Word Processing	40	Module
21111	GSM 3	Customer and Staff Relations	20	Module
21264	GHS03	First Aid	18	Module
21100	TC001	Introduction to Travel & Tourism	20	Module
65011	NCS003	Job Seeking Skills	17	Module
21120	BTR1	Site Presentation Techniques	20	Module
21110	GSM1	Tourism Industry Office Procedures	50	Module

2. CORE

STAGE 2 In addition to completing Stage 2 Core requirements below, learners are to complete additional electives. Refer to Stage 2 Electives, at end of document for additional elective module requirements for Stage 2.

State Code	National Code	Title	Hours	Type
21132	BTR7	Australian Airfares and Ticketing	30	Module
21259	COR02	Cross Cultural Communication	27	Module
21122	SOP01	Destination and Products - Australia	34	Module
21148	BTR16	Pre-tour Briefing	15	Module
21149	BTR17	Registration Procedures	15	Module
21131	BTR 5/6	Travel and Tourism Sales	30	Module
21140		Travel and Tourism Services and Procedures	60	Module

3. CORE

STAGE 3 In addition to completing Stage 3 Core requirements below, learners are to complete additional approved electives to the total of 51 hours.

State Code	National Code	Title	Hours	Type
21171	ATR4	Advanced Itinerary Preparation	20	Module
21174	ATR7	Customer Co-ordination	20	Module
21123	BTR4	International Travel Destinations	50	Module
21160	ATR1	One to One Job Instruction	18	Module
21172	ATR5	Servicing Committees	20	Module
21175	ATR8	Tour Co-ordination	20	Module
21270	GSM20	Tourism Law	30	Module
21268	GSM18	Tourism Marketing Principles	30	Module
21167	ATR2A	Tourism Operations Co-ordination	50	Module
21173	ATR6	Tourism Retailing Administration	30	Module

4. CORE

STAGE 4 In addition to completing Stage 4 Core requirements below, learners are to complete additional approved electives to the total of 70 hours.

State Code	National Code	Title	Hours	Type
21273	GSM23	Computer Application Programs	30	Module
21271	GSM21	Impacts of Tourism	35	Module
65008	NCS015	Presenting Reports	17	Module
21194	STR3	Producing Marketing Materials	30	Module
21195	STR4	Public and Community Relations	15	Module
21193	STR1/2	Staff Training and Supervision	50	Module
21269	GSM19	Tourism Accounting	30	Module
21199	STR10	Tourism Marketing Applications	50	Module
21198	STR8/9	Tourism Sales and Promotions	30	Module

5. ELECTIVES

Learners are to complete electives as follows: - Stage 2 Electives - See below for details - Stage 3 Electives - 51 hours - Stage 4 Electives - 70 hours STAGE 2 - ELECTIVES 1 Learners to select either 65013 NCS006 or 21276 GSM 26 and 2 Learners to select either 21137 BTR9B or other approved elective.

State Code	National Code	Title	Hours	Type
21137	BTR9B	Automated Reservations System - Domestic	30	Module
21276	GSM26	Workteam Communication	15	Module
65013	NCS006	Writing Workplace Documents	17	Module

Replaced By

State Code	National Code	Title	Type
C067	THT40298	Certificate IV in Tourism (Team Leading)	Qualification