Module Outline
Date retreived
22/07/2026 9:54 AM AWST
22/07/2026 9:54 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Patron Care
Patron Care
Module
National Code
BFB9
BFB9
State Code
68067
68067
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
28/02/1994
Field of Education
080509 - Public Relations
Nominal Hours
6
Description
To provide the participants with an understanding of
the effects of alcohol on patrons and the management
and staff responsibility towards patrons.
To further develop the participants' awareness of
the growing need for care and attention to excessive
consumption of alcohol.
the effects of alcohol on patrons and the management
and staff responsibility towards patrons.
To further develop the participants' awareness of
the growing need for care and attention to excessive
consumption of alcohol.
No information
Evidence Guide
Internal Assessment 100%
Competency-based assessment as specified in the
Hospitality National Training Resource Manual
Competency-based assessment as specified in the
Hospitality National Training Resource Manual
Elements and Performance Criteria
No information