Module Outline
Date retreived
22/07/2026 7:17 AM AWST
22/07/2026 7:17 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Reception Protocol
Reception Protocol
Module
National Code
NOS137V2
NOS137V2
State Code
23069
23069
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
22/07/1994
Field of Education
080901 - Secretarial And Clerical Studies
Nominal Hours
17
Description
To provide the participant with the knowledge and skills to deal effectively
with clients of the organisation.
with clients of the organisation.
No information
Evidence Guide
Internal Assessment 100%
The demands of any assessment task should be no more than required to
demonstrate competency. Demonstration requires assessment of the task during
performance as well as evaluation of the product.
Where practicable, assessment tasks should relate to the participant's
vocational focus.
The demands of any assessment task should be no more than required to
demonstrate competency. Demonstration requires assessment of the task during
performance as well as evaluation of the product.
Where practicable, assessment tasks should relate to the participant's
vocational focus.
Elements and Performance Criteria
No information