Accredited course Outline

Date retreived
22/07/2026 9:54 AM AWST

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Certificate II in Public Sector Administration (Clerical)

Certificate II in Public Sector Administration (Clerical)

Accredited course
National Code:
15573WA
State Code:
3449
TGA Status:
Draft
DTWD Status:
Approved
State Implementation and Classification
Approved Date
Field of Education
080901 - Secretarial And Clerical Studies
AQF Level
Certificate II in
Nominal Hours
100
Duration
Unspecified
Stream of Study
Operatives (3100)
Accredited Date
Expiry Date
31/12/1999
VET Act Classifier
B
VET Act Conditions
Schedule
1. CORE

COMMUNICATIONS

State Code National Code Title Hours Type
23086 NOS239V2 Business Correspondence - Composition 34 Module
23029 NOS128V2 Business Correspondence - Simple Drafts 10 Module
23041 NOS213 Computer Operations 17 Module
65012 NCS005 Dealing With Conflict 17 Module
65018 NCS018 Dealing With Customers and Clients 20 Module
23015 23015 Mail 10 Module
23038 23038 Office Equipment - Non-routine Tasks 14 Module
23069 NOS137V2 Reception Protocol 17 Module
23016 NOS108V2 Records Handling 14 Module
23027 23027 Telephone Operations 8 Module
65009 NCS001 Workplace Communication 34 Module
23045 NOS142V2 Workplace\team Effectiveness 17 Module
2. CORE

ACCOUNTING

State Code National Code Title Hours Type
23072 NOS240V2 Bookkeeping - Accounts Payable 17 Module
23026 NOS125 Business Calculations 20 Module
23025 NOS122 Cash Control 8 Module
3. CORE

OFFICE SKILLS

State Code National Code Title Hours Type
23021 NOS118V2 Computer Operations - Data Retrieval 11 Module
23018 NOS110V2 Occupational Health & Safety in the Office 8 Module
23038 23038 Office Equipment - Non-routine Tasks 14 Module
23017 23017 Office Equipment - Routine Tasks 10 Module
23067 NOS132 Office Supplies 10 Module
23027 23027 Telephone Operations 8 Module
23028 23028 Travel Arrangements 8 Module
4. CORE

INFORMATION TECHNOLOGY

State Code National Code Title Hours Type
23043 NOS215V2 Database Fundamentals 20 Module
23019 NOS116 Keyboarding - Techniques & Operation 34 Module
23044 NOS216V2 Spreadsheet Fundamentals 20 Module
23068 NOS222V2 Word Processing - Functions 17 Module
23042 NOS214V2 Word Processing for Operators 51 Module
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