Qualification Outline

Date retreived
21/07/2026 11:33 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate III in Business (Office Administration)

Certificate III in Business (Office Administration)

Qualification
National Code:
BSA30100
State Code:
C186
TGA Status:
Deleted
DTWD Status:
Archived
National Endorsed, State Implementation and Classification
Field of Education
0809 - Office Studies
Original TGA Release Date
23/09/1997
Approved Date
01/09/2000
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
340
Duration
Unspecified
Current Release Number
1.00
Current Release Date
23/09/1997
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
1.00 23/09/1997 Current Archived
Description
Schedule
1. CORE
State Code National Code Title Hours Type
C1375 BSACOM301B Collect and provide information to facilitate communication flow 30 Unit of competency
C1399 BSAORG301B Coordinate own work schedule with that of others to achieve agreed team/section goals 15 Unit of competency
C1415 BSATEC302B Design and develop documents, reports and worksheets 41 Unit of competency
23105 NOS311V2 Integrated Software Package 17 Module
C1416 BSATEC303B Maintain computer files 15 Unit of competency
C1393 BSAINF301B Maintain information records system to ensure its integrity 10 Unit of competency
C1426 BSATEM301B Negotiate with team members to allocate and complete tasks to achieve team goals 15 Unit of competency
C1417 BSATEC304B Operate and maintain computer printer 10 Unit of competency
C1385 BSAENT302B Process client complaints to ensure the goals of the enterprise are met 20 Unit of competency
C1384 BSAENT301B Provide information & advice regarding the products/services of the enterprise to meet client needs 15 Unit of competency
C1414 BSATEC301B Use the advanced functions of a range of office equipment to complete daily tasks 15 Unit of competency
2. ELECTIVES

Competence must be demonstrated in all Core Requirements and in at least three of the Units of Competence listed in Groups 1 to 4. Electives may be selected from units packaged at the same AQF Level, Level 2 or Level 4. However, only one elective may be selected from Level 2 and only one elective unit may be selected from Level 4. NOTE: C1434 BSAENT203A must be completed if not achieved at Level 2. GROUP 1 (60 to 120 hours)

State Code National Code Title Hours Type
C1434 BSAENT203A Apply knowledge of employee's and employer's rights and responsibilities to workplace environment 30 Unit of competency
C1433 BSAMED302A Apply knowledge of the medical fee structure to prepare and process medical accounts 40 Unit of competency
E0032 THHGCS08A Establish and conduct business relationships 40 Unit of competency
C0075 BSAFIN301B Maintain daily financial records for accounting purposes 40 Unit of competency
C0079 BSAFIN305B Maintain financial records for reporting purposes 30 Unit of competency
E0045 THHGCS04A Make presentations 30 Unit of competency
C0076 BSAFIN302B Monitor cash control for accounting purposes 20 Unit of competency
C0077 BSAFIN303B Monitor stock levels to maintain enterprise activities 20 Unit of competency
C1400 BSAORG302B Organise schedule on behalf of others to achieve team/section goals 20 Unit of competency
C0078 BSAFIN304B Process payroll 30 Unit of competency
C1376 BSACOM302B Take dictation to produce a text 50 Unit of competency
C1432 BSAMED301A Use advanced medical terminology in order to communicate with patients, fellow workers and health pr 40 Unit of competency
3. ELECTIVES

GROUP 2

State Code National Code Title Hours Type
23064 NOS237V2 Computer Graphics Fundamentals 17 Module
23099 NOS235V2 Desktop Publishing - Functions 17 Module
23139 NOS251V2 Presentation Applications 17 Module
Replaced By
State Code National Code Title Type
C315 BSB30201 Certificate III in Business Administration Qualification
VET Info Notes
NOTES:
1 23105 NOS311 must be attained before BSATEC302B (C1415) is completed.

2 At least one of NOS235, NOS251 or NOS237 from Group 2 must also be
attained before BSATEC302B (C1415) is completed, and must be completed before a
Qualification is granted. (BSATEC302B is similar to NOS304 Word Processing -
Advanced Operations)

GENERAL NOTES

This training program is a representation of the qualification BSA30100 taken
from the Administration Training Package BSA97, which should be consulted for
full descriptions of requirements. BSA97 is accredited until 31/01/2001.

1. This qualification is the copyright of The Australian National Training
Authority.

2. Further information on this qualification is contained in the Training
Package available from Australian
Training Products Ltd., Tel: (03) 9630 9836.

3. This qualification was entered on to the CMS by the Training Products
and Information Services 25/07/00.
Entry Requirements
No information
Traineeships and Apprenticeships
No information