Qualification Outline
22/07/2026 7:11 AM AWST
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Certificate III in Business Administration (Medical)
Certificate III in Business Administration (Medical)
BSB31107
D142
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 2.00 | 28/11/2011 | Current | Approved |
Description
Descriptor
This qualification reflects the role of individuals who apply a broad range of competencies in various medical administration contexts. They may exercise discretion and judgement using appropriate knowledge to provide technical advice and support to a team.
Job Roles
Medical Receptionist
Medical Records Clerk
Medical Secretary.
Schedule
Packaging Rules
Total number of units = thirteen (13)Two (2) core unit plus
Eleven (11) elective units
Five (5) elective units must be selected from the Group A units
Four (4) elective units must be selected from the Group B units
The remaining two (2) elective units may be selected from the Group A or Group B elective units listed in the BSB31107 qualification or any currently endorsed Training Package or accredited course at the same qualification level or one level higher or lower.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
1. Core Units
Two (2) units must be completed.
Please note that in the Occupational Health and Safety units, BSBOHS201A or BSBOHS306B must be completed.
The following group outlines ONE example of a training program for this qualification.
Please refer to the Training Package for the full details of available units
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D0893 | BSBOHS306B | Contribute to implementing emergency prevention activities and response procedures | 20 | Unit of competency |
| D0790 | BSBITU307A | Develop keyboarding speed and accuracy | 40 | Unit of competency |
2. Group A Elective Units
Five (5) units to be completed
The following group outlines ONE example of a training program for this qualification.
Please refer to the Training Package for the full details of available units
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D0839 | BSBMED305B | Apply the principles of confidentiality, privacy and security within the medical environment | 10 | Unit of competency |
| D0838 | BSBMED304B | Assist in controlling stocks and supplies | 20 | Unit of competency |
| D0835 | BSBMED301B | Interpret and apply medical terminology appropriately | 40 | Unit of competency |
| D0837 | BSBMED303B | Maintain patient records | 40 | Unit of competency |
| D0840 | BSBMED401B | Manage patient record keeping system | 40 | Unit of competency |
| D0836 | BSBMED302B | Prepare and process medical accounts | 40 | Unit of competency |
3. Group B Elective Units
Six (6) units to be completed.
The following group outlines ONE example of a training program for this qualification.
Please refer to the Training Package for the full details of available options
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| S8072 | BSBCUS301B | Deliver and monitor a service to customers | 40 | Unit of competency |
| D0789 | BSBITU306A | Design and produce business documents | 60 | Unit of competency |
| D0786 | BSBITU303A | Design and produce text documents | 50 | Unit of competency |
| D0544 | BSBADM307B | Organise schedules | 20 | Unit of competency |
| D0787 | BSBITU304A | Produce spreadsheets | 25 | Unit of competency |
| D0672 | BSBDIV301A | Work effectively with diversity | 20 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C656 | BSB30704 | Certificate III in Business (Medical Administration) | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| J343 | BSB31112 | Certificate III in Business Administration (Medical) | Qualification |
VET Info Notes
1. This qualification is the copyright of The Australian National Training Authority.
2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.
3. This qualification was entered on to the STARS by the Central CSSN on 11/07/2008.
Entry Requirements
There are no entry requirements for this qualification.
Traineeships and Apprenticeships