Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Ergonomic requirements may include:
avoiding radiation from computer screens
chair height, seat and back adjustment
document holder
footrest
keyboard and mouse position
lighting
noise minimisation
posture
screen position
workstation height and layout
Work organisation may include:
exercise breaks
mix of repetitive and other activities
rest periods
visual display unit (VDU) eye testing
Touch typing technique may vary according to:
level of competency of operator
workplace requirements
Speed and accuracy must be:
consistent with degree of experience of operator
relevant to level of responsibility

EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
producing word processed documents
typing with 98% accuracy assessed under test conditions in line with the current version of AS2708:2001 Keyboarding speed tests
knowledge of relevant legislation.
Context of and specific resources for assessment
Assessment must ensure:
access to office equipment and resources
access to samples of word processed documents and organisational style guides
that it is in accordance with the current version of AS 2708:2001 Keyboarding speed tests, which specifies the test material, the equipment, the environment and how to conduct and score the test
that a speed statement be issued to individuals assessed as competent against the unit.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
review of outcomes of keyboarding speed tests
review of documents for accuracy
demonstration of techniques.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
word processing units
other units that include requirements to enter text or numerical data.