Qualification Outline
22/07/2026 3:22 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate II in Health Support Services (Client/Patient Support Services)
Certificate II in Health Support Services (Client/Patient Support Services)
HLT20702
C457
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 11/12/2001 | Current | Approved |
Description
Schedule
1.
12 units must be selected for this qualification:
CORE UNITS - Learners to complete 4 units.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C5060 | HLTIN1A | Comply with infection control policies and procedures | 30 | Unit of competency |
| C5056 | HLTHSE1A | Follow the organisation's occupational health and safety policies | 30 | Unit of competency |
| C5039 | HLTHIR1A | Work effectively in the health industry | 40 | Unit of competency |
| C3524 | BSBCMN204A | Work effectively with others | 20 | Unit of competency |
2.
COMPULSORY ELECTIVE GROUP 1 - Learners to complete 6 units from the following list.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C5064 | HLTMS1A | Collect and maintain linen stocks at user-locations | 15 | Unit of competency |
| C5059 | HLTHSE4A | Follow safe manual handling practices | 40 | Unit of competency |
| C5067 | HLTMS4A | Handle and move equipment and goods | 20 | Unit of competency |
| C5070 | HLTMS7A | Handle medical gases safely | 20 | Unit of competency |
| C5071 | HLTMS8A | Handling waste in a health care environment | 30 | Unit of competency |
| C5069 | HLTMS6A | Perform general cleaning tasks in a clinical setting | 30 | Unit of competency |
| C4961 | HLTCSD3A | Prepare and maintain beds | 10 | Unit of competency |
| C5016 | HLTFS4A | Provide ward or unit-based food preparation and distribution services | 30 | Unit of competency |
| C4964 | HLTCSD6A | Respond effectively to difficult or challenging behaviour | 15 | Unit of competency |
| C4966 | HLTCSD8A | Transport clients/patients | 10 | Unit of competency |
| C5066 | HLTMS3A | Undertake routine inventory maintenance | 20 | Unit of competency |
3.
ELECTIVE GROUP - Up to 2 electives may be selected from:
* Health Training Package units available at Certificate II.
* Community Services Training Package units available at Certificate II level.
* Other national Training Package units available at Certificate II
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C5013 | HLTFS1A | Distribute meals and refreshment to clients | 30 | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D037 | HLT21207 | Certificate II in Health Support Services | Qualification |
VET Info Notes
1. This qualification is the copyright of The Australian National Training Authority.
2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.
3. This qualification was entered on to STARS by Central TAFE on 12/02/03.