Qualification Outline
22/07/2026 5:39 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate II in Financial Services
Certificate II in Financial Services
FNS20110
S692
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 24/11/2010 | Current | Approved |
Description
This qualification is intended to meet the financial literacy and basic financial skill needs of remote and indigenous communities or new entrants wishing to build potential pathways into the industry, particularly through VET in Schools programs.
Schedule
Packaging Rules
8 units must be achieved:4 core units plus;
4 elective units
- all elective units of competency may be selected from the elective bank
- a maximum of 2 electives may be selected from other units aligned to Certificate III qualifications in the FNS10 Financial Services Training Package or another endorsed Training Package or accredited course.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Units selected from other Training Packages or accredited courses must not duplicate units selected from or available within the FNS10 Financial Services or BSB07 Business Services Training Packages.
1. Core Units
Complete four core units.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D0890 | BSBOHS303B | Contribute to OHS hazard identification and risk assessment | 30 | Unit of competency |
| D1027 | BSBWOR204A | Use business technology | 30 | Unit of competency |
| D4167 | FNSINC301A | Work effectively in the financial services industry | 45 | Unit of competency |
| D1026 | BSBWOR203A | Work effectively with others | 20 | Unit of competency |
2. Elective Units
Complete four elective units.
The following outlines ONE example of a training program for this qualification.
Please refer to the Training Package for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D4109 | FNSFLT201A | Develop and use a personal budget | 20 | Unit of competency |
| D4113 | FNSFLT205A | Develop understanding of the Australian financial system and markets | 40 | Unit of competency |
| D4158 | FNSRTS306A | Process customer transactions | 30 | Unit of competency |
| D4153 | FNSRTS301A | Provide customer service in a retail agency | 40 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C691 | FNS20104 | Certificate II in Financial Services | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D701 | FNS20111 | Certificate II in Financial Services | Qualification |
VET Info Notes
1. This qualification is the copyright of Department of Employment, Education and Workplace Relations.
2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.
3. This qualification was entered on to STARS by Training Curriculum Services on 30/5/2011.
Entry Requirements
Not applicable.
Traineeships and Apprenticeships