Qualification Outline
22/07/2026 5:35 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate II in Aviation (Ground Operations and Service)
Certificate II in Aviation (Ground Operations and Service)
AVI20216
AZR7
Replaced
Transition (Replaced)
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 01/03/2016 | Current | Transition (Replaced) |
Description
This qualification provides individuals with technical and non-technical aviation skills to operate effectively in a broad range of ground operations and service roles.
Individuals working at this level will apply knowledge and skills to demonstrate autonomy and limited judgement in structured and stable aviation operating contexts within narrow parameters.
Licensing, legislative, regulatory and certification requirements that apply to this qualification can vary between states and territories. Compliance with these requirements may be required nationally and/or in various jurisdictions.
Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.
Occupations may include:
Baggage Handler
Customer Service
Ground Operations
Ramp Operator.
Schedule
Packaging Rules
A total of fifteen (15) units of competency comprising:- ten (10) core units listed below plus
- five (5) general elective units from the general elective units listed below. The general elective units must contribute to the vocational outcomes of the qualification.
1. Core Units
All ten (10) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AVX44 | AVIF0001 | Apply aircraft safety procedures | 20 | Unit of competency |
| AWP92 | AVIF0012 | Apply aviation work health and safety procedures | 20 | Unit of competency |
| AVI87 | TLIJ2001 | Apply quality procedures | 40 | Unit of competency |
| AWP54 | AVIJ2001 | Contribute to the achievement of on-time performance standards | 20 | Unit of competency |
| AWP85 | AVIF2020 | Employ fatigue risk management practices in an aviation workplace | 30 | Unit of competency |
| AVI32 | TLIO1002 | Follow security procedures when working with passengers and personnel | 40 | Unit of competency |
| AWO76 | AVIZ1005 | Maintain basic situational awareness in an aviation workplace | 20 | Unit of competency |
| AVJ66 | TLIE2007 | Use communications systems | 20 | Unit of competency |
| AVI82 | TLIK2010 | Use infotechnology devices in the workplace | 40 | Unit of competency |
| AWP75 | AVIG2002 | Work effectively in the aviation industry | 20 | Unit of competency |
2. General Elective Units
Five (5) units must be completed.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S626 | AVI20408 | Certificate II in Aviation (Ground Operations and Service) | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| BET8 | AVI20219 | Certificate II in Aviation (Ground Operations and Service) | Qualification |
No information
Entry Requirements
There are no entry requirements for this qualification.
Traineeships and Apprenticeships
Part-time is defined as a minimum of 20 hours per week.