Unit of competency Outline

Date retreived
24/07/2026 2:17 AM AWST

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Follow security procedures when working with passengers and personnel

Follow security procedures when working with passengers and personnel

Unit of competency
National Code
TLIO1002
State Code
AVI32
TGA Status
Current
DTWD Status
Approved
Current Release Number
2.00
Current Release Date
22/11/2021
State Implementation and Classification
Approved Date
23/02/2016
Field of Education
099905 - Security Services
Original Release Date
23/02/2016
Nominal Hours
40
Description
This unit involves the skills and knowledge required to follow security procedures when working with passengers and personnel. It includes checking and maintaining the security of passengers, workplace personnel and visitors; identifying and responding to security threats or situations; and completing all required security records.Persons achieving competence in this unit will need to comply with the applicable security regulations and the relevant sections of a transport organisation’s workplace security program and procedures.Work is performed under some supervision generally within a team environment. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Maintain security of passengers, workplace personnel and visitors
  • 1.1 Security checks of passengers, workplace personnel and visitors are carried out in accordance with workplace security program and procedures, within limits of role and responsibilities
  • 1.2 Precautions and measures aimed at protecting the security of passengers, workplace personnel and visitors are followed in accordance with workplace security procedures and applicable security regulations
  • 1.3 Signs of suspicious behaviour from passengers, workplace personnel or visitors are recognised and reported promptly to designated personnel in accordance with workplace security procedures
  • 1.4 Breaches of security requirements for passengers, workplace personnel and visitors are reported promptly to designated personnel in accordance with workplace security procedures
2 Identify a security threat or situation
  • 2.1 Signs of security threats are recognised and investigated in accordance with workplace security procedures
  • 2.2 Security threat or situation is identified, assessed and reported promptly in accordance with workplace security procedures
  • 2.3 Implications of the security threat or situation are evaluated in accordance with workplace security procedures
  • 2.4 Relevant personnel are alerted to the security threat or situation, as required, in accordance with workplace security procedures
  • 2.5 Communications are maintained with relevant personnel to determine appropriate course of action
3 Respond to a security threat or situation
  • 3.1 Response to an identified security threat or situation is in accordance with workplace security procedures, received instructions, regulatory requirements and emergency response plan
  • 3.2 Security threats or incidents are handled appropriately in accordance with established response plan, within limits of responsibility and duty of care
  • 3.3 Responsibilities are fulfilled in accordance with workplace security procedures and regulatory requirements
  • 3.4 Assistance is provided in controlling the site prior to and following arrival of security and/or emergency services
  • 3.5 Assistance is provided to other staff and emergency services personnel conducting an initial survey of the security threat or emergency scene
  • 3.6 Directions of the controlling security and/or emergency authority are followed, and all possible assistance is provided in response to those directions
4 Maintain security records
  • 4.1 Records of security checks and precautions are kept in accordance with workplace security procedures
  • 4.2 Reports of security incidents or threats are completed in accordance with workplace security procedures
No information
No information
Replaces
State Code National Code Title Type
D5261 TLIO1002A Follow security procedures when working with passengers and personnel Unit of competency