Unit of competency Outline

Date retreived
22/07/2026 1:44 AM AWST

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Advocate for the rights and needs of community members

Advocate for the rights and needs of community members

Unit of competency
National Code
HLTAHW303B
State Code
D5655
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
13/03/2014
Field of Education
061309 - Community Health
Original Release Date
13/03/2014
Nominal Hours
20
Description
This unit describes the competencies required to promote the self-determination, rights and needs of members of the community
Notes
Elements and Performance Criteria
1. Identify the rights and needs of the client
  • 1.1 Provide information to client about rights in relation to health issues and services
  • 1.2 Assist client to clarify their own needs in relation to health issues and services
  • 1.3 Assist client to identify needs that are not being met
2. Identify and negotiate options
  • 2.1 Provide client with information about options for meeting their needs
  • 2.2 Assist client to identify their preferred option
  • 2.3 Negotiate options as required
3. Assist the client to represent their own needs
  • 3.1 Provide client with information and support the client to represent their rights and needs
  • 3.2 Assist client to make contact with relevant persons and agencies to meet their identified needs
  • 3.3 Assist client, when requested by the client, to put their views to relevant persons and agencies to meet their needs
4. Advocate for the client about a specific issue if client is not able to represent their rights or concerns
  • 4.1 Identify relevant individuals or agencies and contact about the specific issue
  • 4.2 Clearly represent the client's point of view to those involved
  • 4.3 Maintain client confidentiality
  • 4.4 Discuss progress and / or outcome of the issue with client
5. Promote the rights, needs and interests of the client
  • 5.1 Regularly discuss rights and needs of clients with other workers and supervisor
  • 5.2 Make suggestions to other workers and supervisor about ways to improve services to clients
  • 5.3 Implement changes as required
  • 5.4 Maintain client confidentiality
No information
No information
Replaces
State Code National Code Title Type
C8963 HLTAHW303A Advocate for the rights and needs of community members Unit of competency
Replaced By
State Code National Code Title Type
WG657 HLTAHW006 Facilitate and advocate for the rights and needs of clients and community members Unit of competency