Unit of competency Outline

Date retreived
22/07/2026 1:47 AM AWST

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Apply specialist interpersonal and counselling interview skills

Apply specialist interpersonal and counselling interview skills

Unit of competency
National Code
CHCCSL002
State Code
AWB41
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
08/12/2015
View on TGA
State Implementation and Classification
Approved Date
04/05/2016
Field of Education
090513 - Counselling
Original Release Date
04/05/2016
Nominal Hours
55
Description
This unit describes the skills and knowledge required to use advanced and specialised communication skills in the client-counsellor relationship.This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Communicate effectively
  • 1.1 Identify communication barriers and use strategies to overcome these barriers in the client-counsellor relationship
  • 1.2 Facilitate the client-counsellor relationship through selection and use of micro skills
  • 1.3 Integrate the principles of effective communication into work practices
  • 1.4 Observe and respond to non-verbal communication cues
  • 1.5 Consider and respond to the impacts of different communication techniques on the client-counsellor relationship in the context of individual clients
  • 1.6 Integrate case note taking with minimum distraction
2. Use specialised counselling interviewing skills
  • 2.1 Select and use communication skills according to the sequence of a counselling interview
  • 2.2 Identify points at which specialised counselling interviewing skills are appropriate for inclusion
  • 2.3 Use specialised counselling communication techniques based on their impacts and potential to enhance client development and growth
  • 2.4 Identify and respond appropriately to strong client emotional reactions
3. Evaluate own communication
  • 3.1 Reflect on and evaluate own communication with clients
  • 3.2 Recognise the effect of own values and beliefs on communication with clients
  • 3.3 Identify and respond to the need for development of own skills and knowledge
No information
No information
Replaces
State Code National Code Title Type
D2363 CHCCSL502A Apply specialist interpersonal and counselling interview skills Unit of competency