Qualification Outline
22/07/2026 3:28 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Diploma of Community Services
Diploma of Community Services
CHC52021
BIJ1
Replaced
Transition (Replaced)
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 08/12/2022 | Current | Approved |
Description
This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Schedule
Packaging Rules
Twenty (20) units must be completed:- twelve (12) core units
- eight (8) elective units, consisting of:
- at least six (6) units from amongst the electives listed in Group A, B, C, D or E below
- up to two (2) units from the electives listed below, any endorsed Training Package or accredited course.
Where appropriate, electives may be packaged to provide a qualification with a specialisation.
Packaging for each specialisation:
- at least four (4) Group A electives must be selected for the award of Diploma of Community Services(Case Management)
- at least three (3) Group B electives must be selected for award of the Diploma of Community Services (Social Housing)
- at least three (3) Group C electives must be selected for award of the Diploma of Community Services (Child, Youth and Family Welfare)
- at least three (3) Group D electives must be selected for award of the Diploma of Community Services (Responding to Family Violence).
Where two or more specialisations are completed, this should be noted on the testamur when awarding the qualification. For example, Diploma of Community Services (Case Management, Social Housing and Child, Youth and Family Welfare).
All electives chosen must contribute to a valid, industry-supported vocational outcome.
Pathways
| State Code | Title |
|---|---|
| AE35 | Case Management |
1. Core Units
All twelve (12) units must be completed.
2. Group A – Case Management
At least four (4) Group A electives must be selected for the award of Diploma of Community Services (Case Management) specialisation.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OEL05 | CHCCSM012 | Coordinate complex case requirements | 50 | Unit of competency |
| OEL49 | CHCCSM009 | Facilitate goal directed planning | 60 | Unit of competency |
| OEK28 | CHCCSM010 | Implement case management practice | 60 | Unit of competency |
| OEL20 | CHCCSM014 | Provide case management supervision | 85 | Unit of competency |
| OEL46 | CHCCSM016 | Undertake advanced assessments | 60 | Unit of competency |
| OEJ74 | CHCCSM015 | Undertake case management in a child protection framework | 50 | Unit of competency |
3. Group B – Social Housing
At least three (3) Group B electives must be selected for award of the Diploma of Community Services (Social Housing) specialisation.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| ODJ37 | CHCSOH023 | Acquire properties by purchase or transfer | 35 | Unit of competency |
| ODJ41 | CHCSOH020 | Develop quality systems in line with registration standards | 40 | Unit of competency |
| ODJ40 | CHCSOH022 | Develop social housing enterprise opportunities | 50 | Unit of competency |
| ODJ42 | CHCSOH014 | Manage and maintain tenancy agreements and services | 70 | Unit of competency |
| ODJ36 | CHCSOH019 | Manage head lease | 40 | Unit of competency |
| AVC93 | CHCADV004 | Represent organisation in court or tribunal | 15 | Unit of competency |
| ODJ30 | CHCSOH013 | Work with people experiencing or at risk of homelessness | 80 | Unit of competency |
4. Group C – Child, Youth and Family Welfare
At least three (3) Group C electives must be selected for award of the Diploma of Community Services (Child, Youth and Family Welfare specialisation.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OEL86 | CHCPRT025 | Identify and report children and young people at risk | 45 | Unit of competency |
| AVB57 | CHCMHS013 | Implement trauma informed care | 70 | Unit of competency |
| OEJ74 | CHCCSM015 | Undertake case management in a child protection framework | 50 | Unit of competency |
| OEL77 | CHCPRT027 | Work collaboratively to maintain an environment safe for children and young people | 45 | Unit of competency |
5. Group D – Responding to Family Violence
At least three (3) Group D electives must be selected for award of the Diploma of Community Services (Responding to Family Violence) specialisation.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AWB29 | CHCDFV006 | Counsel clients affected by domestic and family violence | 65 | Unit of competency |
| AWB26 | CHCDFV009 | Establish change promoting relationship with users of domestic and family violence | 25 | Unit of competency |
| OEH38 | CHCCCS033 | Identify and report abuse | 65 | Unit of competency |
| AWB25 | CHCDFV012 | Make safety plans with people who have been subjected to domestic and family violence | 25 | Unit of competency |
| AWB31 | CHCDFV004 | Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities | 55 | Unit of competency |
| AWB34 | CHCDFV002 | Provide support to children affected by domestic and family violence | 65 | Unit of competency |
| AVB50 | CHCPOL003 | Research and apply evidence to practice | 40 | Unit of competency |
| AVB63 | CHCMHS007 | Work effectively in trauma informed care | 40 | Unit of competency |
| AWB27 | CHCDFV007 | Work with users of violence to effect change | 65 | Unit of competency |
6. Group E - General Electives
Up to eight (8) units may be selected.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWM0 | CHC52015 | Diploma of Community Services | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| BPA1 | CHC52025 | Diploma of Community Services | Qualification |
No information
Entry Requirements
There are no entry requirements for this qualification.
Traineeships and Apprenticeships