Unit of competency Outline
Date retreived
21/07/2026 11:18 PM AWST
21/07/2026 11:18 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Configure and troubleshoot advanced network switching
Configure and troubleshoot advanced network switching
Unit of competency
National Code
ICTTEN4213A
ICTTEN4213A
State Code
D3472
D3472
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
15/04/2014
Field of Education
031307 - Communications Technologies
Original Release Date
15/04/2014
Nominal Hours
80
Description
This unit describes the performance outcomes, skills and knowledge required to perform network switch configuration and troubleshooting, including network management by remote access for wired and wireless networks.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
Notes
Elements and Performance Criteria
1. Prepare to work on a switched network
- 1.1. Prepare for given work according to occupational health and safety (OHS) and environmental requirements with appropriate personnel
- 1.2. Identify safety hazards and implement risk control measures in consultation with appropriate personnel
- 1.3. Determine nature and scope of the network and network topology from job briefs or appropriate personnel
- 1.4. Select and obtain wireless and wired network components requirements according to enterprise procedures
- 1.5. Obtain operating instructions, manuals, hardware and software testing methodologies
- 1.6. Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite
2. Configure network switches
- 2.1. Set up and configure network switches according to manufacturer's specifications and enterprise procedures
- 2.2. Build and configure a routed network using remote access management
- 2.3. Establish multiple VLANs across the network to manage the access and traffic across the network
3. Troubleshoot network
- 3.1. Monitor network traffic and assess performance against manufacturer's specifications and established procedures
- 3.2. Troubleshoot network according to manufacturer's specifications and enterprise procedures
- 3.3. Identify and rectify faults according to enterprise procedures
4. Complete and document network installation and configuration
- 4.1. Restore worksite to safe condition according to established safety procedures
- 4.2. Record and store essential configuration information according to enterprise procedures
- 4.3. Notify appropriate personnel about the completion of the task according to enterprise procedures
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
OHS may include:
awards provisions
hazardous substances and dangerous goods codes
legislation
local safe operation procedures
material safety management systems
protective equipment.
Environmental requirements may include:
dust
excessive energy and water use
excessive noise
fume
gas
liquid waste
smoke and fugitive emissions
solid waste
vapour.
Appropriate personnel may include:
customer
manager
network manager
site engineer
supervisor.
Enterprise procedures may include:
instructions:
designs
drawings
job sheets
plans
manufacturer's specifications
operational procedures
reporting and communication
use of tools and equipment.
Essential configuration information may include:
installation software
installation and configuration documentation
IP addressing schemes
logical and physical diagrams
network administrator codes
passwords
security access codes
troubleshooting reports.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
OHS may include:
awards provisions
hazardous substances and dangerous goods codes
legislation
local safe operation procedures
material safety management systems
protective equipment.
Environmental requirements may include:
dust
excessive energy and water use
excessive noise
fume
gas
liquid waste
smoke and fugitive emissions
solid waste
vapour.
Appropriate personnel may include:
customer
manager
network manager
site engineer
supervisor.
Enterprise procedures may include:
instructions:
designs
drawings
job sheets
plans
manufacturer's specifications
operational procedures
reporting and communication
use of tools and equipment.
Essential configuration information may include:
installation software
installation and configuration documentation
IP addressing schemes
logical and physical diagrams
network administrator codes
passwords
security access codes
troubleshooting reports.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
build and configure a routed network
configure a VLAN on a given network topology
configure VLAN trunking and spanning tree protocols
establish VLANs over a wireless network
design and deploy remote access and network security.
Context of, and specific resources for assessment
Assessment must ensure:
a site where configuring advanced network switching may be conducted
use of tools, equipment and materials currently used in industry
relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate performing network switch configuration
direct observation of the candidate troubleshooting network problems
oral or written questioning to assess required knowledge.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example with:
ICTTEN2209A Build and maintain a secure network
ICTTEN4212A Apply advanced routing protocols to network design
ICTTEN4214A Install and maintain a wide area network.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
build and configure a routed network
configure a VLAN on a given network topology
configure VLAN trunking and spanning tree protocols
establish VLANs over a wireless network
design and deploy remote access and network security.
Context of, and specific resources for assessment
Assessment must ensure:
a site where configuring advanced network switching may be conducted
use of tools, equipment and materials currently used in industry
relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate performing network switch configuration
direct observation of the candidate troubleshooting network problems
oral or written questioning to assess required knowledge.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example with:
ICTTEN2209A Build and maintain a secure network
ICTTEN4212A Apply advanced routing protocols to network design
ICTTEN4214A Install and maintain a wide area network.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWD29 | ICTTEN422 | Configure and troubleshoot advanced network switching | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| A132 | UEE40111 | Certificate IV in Computer Systems | Qualification |
| A166 | UEE60411 | Advanced Diploma of Computer Systems Engineering | Qualification |
| A155 | UEE50111 | Diploma of Computer Systems Engineering | Qualification |
| AWD7 | ICT50415 | Diploma of Information Technology Networking | Qualification |
| D570 | ICA50411 | Diploma of Information Technology Networking | Qualification |
| J820 | ICT40613 | Certificate IV in Telecommunications Networks Technology | Qualification |