Unit of competency Outline
Date retreived
24/07/2026 12:46 AM AWST
24/07/2026 12:46 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Contribute to continuous improvement
Contribute to continuous improvement
Unit of competency
National Code
BSBSTR301
BSBSTR301
State Code
OCE28
OCE28
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
16/03/2021
Field of Education
080317 - Quality Management
Original Release Date
16/03/2021
Nominal Hours
35
Description
This unit describes the skills and knowledge required to support continuous improvement in an organisation. Particular emphasis is on actively encouraging teams to participate in the process, monitoring and reporting on specified outcomes and supporting opportunities for further improvements.The unit applies to individuals who use initiative, and organisational and communication skills to influence the ongoing development of the organisation.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Coordinate continuous improvement
- 1.1 Communicate objectives and continuous improvement processes of the organisation to team members
- 1.2 Establish roles and skills within the team and identify training needs and performance improvement opportunities
- 1.3 Encourage team members to participate in decision making processes and exercise initiative
2. Monitor and report specified outcomes
- 2.1 Monitor team progress using systems and technology of the organisation and identify ways planning and operations could be improved
- 2.2 Report changes to processes and training to relevant stakeholders
- 2.3 Develop plans, in collaboration with team members, to apply continuous improvement techniques and processes
3. Support opportunities for further improvement
- 3.1 Communicate recommendations for improvements in achieving organisational objectives to team members
- 3.2 Monitor work performance and support team members to identify further opportunities for improvement
- 3.3 Maintain records, reports and recommendations for improvement within the organisation’s systems and processes
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUI88 | BSBINN201 | Contribute to workplace innovation | Unit of competency |
| AUJ78 | BSBFLM309 | Support continuous improvement systems and processes | Unit of competency |