Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Problems may include:
problems relating to normal work activities within the responsibility of the individual or workgroup
problems that arise relating to additional or non-standard work activities
problems caused by internal or external changes in work conditions or the environment.
Information and evidence may include:
equipment or product manufacturer and component supplier specifications
workplace policies and procedures
customer requirements
repair quotations
legislation and regulations
industry and workplace codes of practice.
Solution methods may include:
personal problem solving
mathematical problem solving
root cause analysis
brainstorming
lateral thinking
trial and error
substitution.
Contingency arrangements may include:
technical evaluation
physical evaluation
formulating or revising plans
strategy development
evaluating procedures
time management
cpmmunication strategies.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge.
A person who demonstrates competency in this unit must be able to:
communicate effectively with others involved in or affected by the work
identify indicators of problems or potential problems
gather and evaluate information relating to the problem
devise solutions
implement solutions as they relate to mechanical or electrical faults or problems in an automotive workplace.
Context of and specific resources for assessment
Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting.
Assessment is to occur:
using standard workplace practices and procedures
following safety requirements
applying environmental constraints.
Assessment is to comply with relevant:
regulatory requirements
Australian standards
industry codes of practice.
The following resources must be made available for the assessment of this unit:
workplace location or simulated workplace
documentation, such as workplace or sample policies and procedures, vehicle workshop or repair manuals related to work procedures and problem solving
vehicles with mechanical or electrical faults or problems requiring resolution.
Method of assessment
Assessment must satisfy the endorsed Assessment Guidelines of this Training Package.
Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with the application of required skills and knowledge.
Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application.
Competence in this unit may be assessed in conjunction with other units which together form part of a holistic work role.
Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients.
Assessment processes and techniques must be culturally sensitive and appropriate to the language, literacy and numeracy capacity of the candidate and the work being performed.