Unit of competency Outline

Date retreived
22/07/2026 5:56 AM AWST

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Establish and confirm the counselling relationship

Establish and confirm the counselling relationship

Unit of competency
National Code
CHCCSL001
State Code
AWB39
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
08/12/2015
View on TGA
State Implementation and Classification
Approved Date
04/05/2016
Field of Education
090513 - Counselling
Original Release Date
04/05/2016
Nominal Hours
60
Description
This unit describes the skills and knowledge required to use a structured approach to counselling to determine, establish and confirm the nature of the counsellor client relationship according to the agency’s counselling model.This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Use a structured approach to counselling
  • 1.1 Analyse existing client information prior to commencement of counselling session
  • 1.2 Use initial session to gather additional client information as a foundation for counselling process
  • 1.3 Select and use communication techniques that support the initial counselling session objectives
  • 1.4 Follow a structured approach to counselling based on client needs and expectations
2. Establish the nature of the helping relationship
  • 2.1 Provide information that assists clients to understand the nature of the counselling service on offer
  • 2.2 Clarify, confirm or modify client expectations of the counselling service
  • 2.3 Identify client anxieties about the counselling process and explore with clients
  • 2.4 Acknowledge and show respect for client’s immediate concerns
  • 2.5 Clarify both expectations and commitment to the counselling relationship and confirm with clients
  • 2.6 Identify indicators of client issues beyond scope of own role and report or refer according to presenting issue and organisation requirements
3. Confirm the helping relationship
  • 3.1 Explore options and approaches for the relationship with clients according to individual need
  • 3.2 Agree priorities and develop a plan for counselling in collaboration with the client
  • 3.3 Make documented agreement with the client that addresses disclosure and organisation requirements
No information
No information
Replaces
State Code National Code Title Type
D2362 CHCCSL501A Work within a structured counselling framework Unit of competency