Unit of competency Outline
Date retreived
22/07/2026 8:09 PM AWST
22/07/2026 8:09 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Make referrals to other health care professionals when appropriate
Make referrals to other health care professionals when appropriate
Unit of competency
National Code
HLTCOM6A
HLTCOM6A
State Code
C4956
C4956
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
19/06/2002
Field of Education
080901 - Secretarial And Clerical Studies
Original Release Date
19/06/2002
Nominal Hours
30
Description
Notes
Elements and Performance Criteria
No information
Need for referral may include:
Patient with a counselling need beyond the practitioner's own level of skill
Client/patient in need of ongoing support or counselling
Client/patient with a personality disorder
Disclosure, by a minor, of abuse
Suicidal or homicidal client/patient
Referral to a GP for initial or follow up pathology
Referral to GP/health services because of a/or suspicion of notifiable disease
Practitioner establishes a supervisory, social or sexual relationship with client/patient
Practitioner identifies with client/patient transference or counter-transference
Other health care professionals/services may include but are not limited to:
Professional counsellors or psychologists
Social or health workers
Mental health units or hospitals
Doctors
Psychiatrists
Law officers
Dieticians
Physiotherapists/chiropractors
Complementary health therapists
Complementary health care practitioners may include:
More experienced homoeopaths with or without a speciality
Naturopaths
Herbalists
Acupuncturists
Massage therapists
Osteopaths
Chiropractors
Support services may include:
Local child care centre
Local welfare centre
Local church groups
Local other than Christian groups
Life line
Domestic violence telephone service
Others
Referral may be by:
Written communication
Verbal communication
Client records may include:
A copy of the whole care record
A synopsis of the case record
Homoeopathic specific information via eg Standard Case Recording form/s, symptom descriptor forms, treatment evaluation and progress sheets
Briefing may include:
Verbal communication eg telephone or face to face
Electronic communication eg email
Conventional written letter
Patient with a counselling need beyond the practitioner's own level of skill
Client/patient in need of ongoing support or counselling
Client/patient with a personality disorder
Disclosure, by a minor, of abuse
Suicidal or homicidal client/patient
Referral to a GP for initial or follow up pathology
Referral to GP/health services because of a/or suspicion of notifiable disease
Practitioner establishes a supervisory, social or sexual relationship with client/patient
Practitioner identifies with client/patient transference or counter-transference
Other health care professionals/services may include but are not limited to:
Professional counsellors or psychologists
Social or health workers
Mental health units or hospitals
Doctors
Psychiatrists
Law officers
Dieticians
Physiotherapists/chiropractors
Complementary health therapists
Complementary health care practitioners may include:
More experienced homoeopaths with or without a speciality
Naturopaths
Herbalists
Acupuncturists
Massage therapists
Osteopaths
Chiropractors
Support services may include:
Local child care centre
Local welfare centre
Local church groups
Local other than Christian groups
Life line
Domestic violence telephone service
Others
Referral may be by:
Written communication
Verbal communication
Client records may include:
A copy of the whole care record
A synopsis of the case record
Homoeopathic specific information via eg Standard Case Recording form/s, symptom descriptor forms, treatment evaluation and progress sheets
Briefing may include:
Verbal communication eg telephone or face to face
Electronic communication eg email
Conventional written letter
Critical aspects of assessment:
Ability to communicate effectively
Demonstrated appreciation of the relative merits of the treatment options available in regard to cost, benefit and efficiency of such procedures
Knowledge of the profession's special characteristics, historical mileposts, aspirations and strengths
Knowledge of health care professionals/services locally, nationally, and internationally and of their relationship to other professions and organisations
Consulting colleagues for special expertise
Ability to write referrals, certificates and correspondence
Demonstrated ability to formulate referral plans and arrange referrals
Underpinning knowledge and skills:
Knowledge of the role of other health professionals and support services
Knowledge of the paradigms, including fee environments, within which other professions function
Knowledge of and ability to apply referral procedures
Ability to write third party and medico legal reports, certificates and correspondence
Knowledge of what constitutes a medical emergency or referral
Resource implications:
Resource requirements may include:
Contact directories
Method of assessment:
Assessment may include:
Simulations
Oral questioning and discussion
Case studies and scenarios
Conventional letters or electronic communication
Context of assessment:
This unit can be assessed both on and off the job. Assessment may contain both theoretical and practical components and examples covering a range of clinical situations.
Ability to communicate effectively
Demonstrated appreciation of the relative merits of the treatment options available in regard to cost, benefit and efficiency of such procedures
Knowledge of the profession's special characteristics, historical mileposts, aspirations and strengths
Knowledge of health care professionals/services locally, nationally, and internationally and of their relationship to other professions and organisations
Consulting colleagues for special expertise
Ability to write referrals, certificates and correspondence
Demonstrated ability to formulate referral plans and arrange referrals
Underpinning knowledge and skills:
Knowledge of the role of other health professionals and support services
Knowledge of the paradigms, including fee environments, within which other professions function
Knowledge of and ability to apply referral procedures
Ability to write third party and medico legal reports, certificates and correspondence
Knowledge of what constitutes a medical emergency or referral
Resource implications:
Resource requirements may include:
Contact directories
Method of assessment:
Assessment may include:
Simulations
Oral questioning and discussion
Case studies and scenarios
Conventional letters or electronic communication
Context of assessment:
This unit can be assessed both on and off the job. Assessment may contain both theoretical and practical components and examples covering a range of clinical situations.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D5823 | HLTCOM406C | Make referrals to other health care professionals when appropriate | Unit of competency |
| C9130 | HLTCOM406B | Make referrals to other health care professionals when appropriate | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| C444 | HLT60702 | Advanced Diploma of Ayurveda | Qualification |
| D031 | SRF50206 | Diploma of Fitness | Qualification |
| C599 | SRF50204 | Diploma of Fitness | Qualification |
| C435 | HLT40302 | Certificate IV in Massage | Qualification |
| 7124 | 51273 | Certificate IV in Natural Therapies | Accredited course |
| 7125 | 51274 | Diploma of Natural Therapies | Accredited course |
| C442 | HLT60502 | Advanced Diploma of Naturopathy | Qualification |
| C440 | HLT50302 | Diploma of Remedial Massage | Qualification |
| D010 | SRS40406 | Certificate IV in Sport (Athlete support services) | Qualification |
| D007 | SRS30506 | Certificate III in Sport (Athlete support services) | Qualification |
| C438 | HLT50102 | Diploma of Traditional Chinese Medicine Remedial Massage (An Mo Tui Na) | Qualification |
| C433 | HLT40102 | Certificate IV in Traditional Chinese Medicine Remedial Massage (An Mo Tui Na) | Qualification |
| C441 | HLT60102 | Advanced Diploma of Western Herbal Medicine | Qualification |