Unit of competency Outline
Date retreived
22/07/2026 11:50 PM AWST
22/07/2026 11:50 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Provide a consultancy service for human resource management
Provide a consultancy service for human resource management
Unit of competency
National Code
PSPHRM002
PSPHRM002
State Code
AWV04
AWV04
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
080303 - Human Resource Management
Original Release Date
21/07/2016
Nominal Hours
40
Description
This unit describes the skills required to provide human resource information and advice to assist managers and others to deal with human resource matters. It includes identifying consultancy requirements, providing support to line managers and individual staff, and advising on linkages between human resource policy and organisational objectives.This unit applies to those working in public sector administration roles involving human resources.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently, performing complex tasks in a range of familiar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify consultancy requirements
- 1.1 Conduct consultation with key stakeholders to identify support needs of those who provide human resource services in the organisation.
- 1.2 Conduct an analysis of information needs, learning requirements and resources required for provision of human resource services.
- 1.3 Give advice to management and key stakeholders on requirements for the delivery of human resource services.
- 1.4 Establish, disseminate and explain the objectives, parameters, and performance standards for human resource services delivered through others.
2. Provide human resource support
- 2.1 Provide information, advice, training and support on a range of human resource policies and procedures.
- 2.2 Tailor information and support strategies to meet the needs of diverse audiences.
- 2.3 Promote the available expertise and extent of human resource consultancy services to facilitate organisational awareness and access.
- 2.4 Monitor the provision of information, advice, training and support and deal with issues or refer them.
- 2.5 Apply limits of own authority and expertise and make referrals based on knowledge of resources across and outside the organisation.
3. Advise on organisation level linkages
- 3.1 Consult organisational business plans and identify linkages to the organisation’s strategic human resource policy and procedures.
- 3.2 Obtain information and advice to ensure knowledge of broad organisational development issues is current.
- 3.3 Communicate relevant strategic human resource information to line managers and individuals to keep them up to date with changes in human resource policy and practice.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C8146 | PSPHR403A | Provide a consultancy service for human resource management | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| ODX02 | PSPHRM012 | Provide a consultancy service for human resource management | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZX9 | PSP40116 | Certificate IV in Government | Qualification |