Unit of competency Outline

Date retreived
22/07/2026 1:43 AM AWST

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Coach others in job skills

Coach others in job skills

Unit of competency
National Code
SITXHRM007
State Code
OEB42
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
10/06/2022
View on TGA
State Implementation and Classification
Approved Date
18/10/2022
Field of Education
080303 - Human Resource Management
Original Release Date
18/10/2022
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to provide on-the-job coaching to colleagues. It requires the ability to explain and demonstrate specific skills, knowledge and procedures and monitor the progress of colleagues until they are able to operate independently of the coach.The unit applies to experienced operational personnel and to supervisors and managers who informally train other people in new workplace skills and procedures.It applies to all tourism, travel, hospitality and event sectors.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare for on-the-job coaching.
  • 1.1. Identify need for coaching based on assessment of relevant factors.
  • 1.2. Identify specific coaching needs through discussion with colleague and organise coaching sessions.
2. Coach colleagues on-the-job.
  • 2.1. Explain overall purpose of coaching to colleague.
  • 2.2. Explain and demonstrate specific skills.
  • 2.3. Communicate required knowledge and check colleague understanding.
  • 2.4. Advise on organisational procedures for completing workplace tasks.
  • 2.5. Provide colleague with opportunity to practise skill and ask questions.
  • 2.6. Provide feedback in constructive and supportive manner.
3. Follow-up coaching.
  • 3.1. Monitor progress of new workplace skills and provide supportive assistance.
  • 3.2. Report progress to the appropriate person.
  • 3.3. Identify performance problems or difficulties with coaching and rectify or refer to appropriate person for follow-up.
No information
No information
Replaces
State Code National Code Title Type
AWQ45 SITXHRM001 Coach others in job skills Unit of competency