Qualification Outline
22/07/2026 5:38 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate III in Tourism
Certificate III in Tourism
SIT30125
BOE4
Current
Approved
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 13/08/2025 | Current | Approved |
Description
This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, holiday parks and resorts, attractions, cultural and heritage sites, and any small tourism business.
This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, in roles in the field where products are delivered or in performing operational activities such as housekeeping, grounds maintenance and providing customer service.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
There are 0 minimum work placement hours required for this unit.
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Schedule
Packaging Rules
Fifteen (15) units must be completed:- four (4) core units
- eleven (11) elective units, consisting of:
- five (5) units from Group A
OR
- six (6) units from Group B
OR
- at least three (3) units from Group C
OR
- six (6) units from Group D
The remaining units may be selected from any elective group below, elsewhere in the SIT Training Package, or any current Training Package or accredited course.
Any combination of electives that meets the above rules can be selected for the award of the Certificate III in Tourism. Electives may be packaged to provide a qualification with a specialisation, as outlined below.
Packaging for specialisations:
At least three (3) units from Group C must be selected for award of the Certificate III in Tourism (Marine Tourism).
At least six (6) units from Group D must be selected for award of the Certificate III in Tourism (Holiday Parks and Resorts), one of which must be SITTIND004 Source and use information on the holiday park and resort industry.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Note: Units marked with * on training.gov.au (TGA) have one or more prerequisites. Refer to individual units for details.
1. Core Units
All four (4) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OEC43 | SITXWHS005 | Participate in safe work practices | 15 | Unit of competency |
| OEA19 | SITXCCS014 | Provide service to customers | 25 | Unit of competency |
| OEB22 | SITXCOM007 | Show social and cultural sensitivity | 20 | Unit of competency |
| OEC53 | SITTIND003 | Source and use information on the tourism and travel industry | 25 | Unit of competency |
2. Group A Elective Units - Tourism Operations
Up to nine (9) units may be selected.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OEB49 | SITTTVL001 | Access and interpret product information | 55 | Unit of competency |
| OEB05 | SITTTVL006 | Book tourism products and process documentation | 70 | Unit of competency |
| OEA50 | SITTTOP006 | Load touring equipment and supplies | 25 | Unit of competency |
| OEB06 | SITTTVL005 | Prepare customer quotations | 20 | Unit of competency |
| ODZ91 | SITTTVL003 | Provide advice on Australian destinations | 85 | Unit of competency |
| OEA75 | SITTTOP007 | Provide outdoor catering | 70 | Unit of competency |
| OEC52 | SITXCCS010 | Provide visitor information | 20 | Unit of competency |
| OEB08 | SITTTVL004 | Sell tourism products or services | 40 | Unit of competency |
| OEA93 | SITTTVL007 | Use a computerised reservations or operations system | 120 | Unit of competency |
3. Group B Elective Units - Tourism Delivery
Up to eleven (11) units may be selected.
Please refer to the packaging rules for the full details of available options.
4. Group C Elective Units - Marine Tourism
Up to seven (7) units may be selected.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OFE73 | MARF060 | Apply basic survival skills in the event of vessel abandonment | 25 | Unit of competency |
| OBE78 | SISOSCB010 | Lead SCUBA diving activities | 65 | Unit of competency |
| OCG92 | MARF043 | Operate survival craft, rescue boats and lifesaving appliances (proficiency in survival craft) | 45 | Unit of competency |
| OBE82 | SISOSCB006 | Perform diver rescues | 45 | Unit of competency |
| OEA29 | SITTGDE017 | Prepare and present tour commentaries or activities | 35 | Unit of competency |
| OEA71 | SITTGDE021 | Prepare specialised interpretive content on marine environments | 60 | Unit of competency |
| OBE86 | SISOSCB001 | SCUBA dive in open water to a maximum depth of 18 metres | 55 | Unit of competency |
5. Group D Elective Units – Holiday Parks and Resorts
Up to eleven (11) units may be selected.
Please refer to the packaging rules for the full details of available options.
6. Group E - General Electives
Up to eleven (11) units may be selected.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| BHT3 | SIT30122 | Certificate III in Tourism | Qualification |
No information
Entry Requirements
No information
Traineeships and Apprenticeships