Qualification Outline

Date retreived
22/07/2026 10:26 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate III in Travel

Certificate III in Travel

Qualification
National Code:
SIT30222
State Code:
BHS9
TGA Status:
Current
DTWD Status:
Approved
National Endorsed, State Implementation and Classification
Field of Education
0807 - Tourism
Original TGA Release Date
10/06/2022
Approved Date
18/10/2022
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
785
Duration
1 Semester
Current Release Number
2.00
Current Release Date
09/09/2022
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
2.00 09/09/2022 Current Approved
1.00 10/06/2022 Replaced Approved
Description

This qualification reflects the role of individuals who use a range of travel sales, technical and operational skills to coordinate travel services. Using discretion and judgement and a knowledge of the industry, they work with some independence or under limited supervision to plan and book travel, using policies and procedures to guide work activities.
This qualification provides a pathway to work in the travel or tour wholesale sector for employers that specialise in leisure or corporate travel, event travel management, online travel agents and aggregators.
Work could be undertaken in an office, shopfront or online or mobile environment.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Schedule
Packaging Rules
Seventeen (17) units must be completed:
- twelve (12) core units
- five (5) elective units, consisting of:
- three (3) units from the list below
- two (2) units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Note: Units marked with * on training.gov.au (TGA) have one or more prerequisites. Refer to individual units for details.
1. Core Units

All twelve (12) units must be completed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
OEB49 SITTTVL001 Access and interpret product information 55 Unit of competency
OEB05 SITTTVL006 Book tourism products and process documentation 70 Unit of competency
OEB02 SITTTVL009 Construct international airfares 65 Unit of competency
OEC43 SITXWHS005 Participate in safe work practices 15 Unit of competency
OEB06 SITTTVL005 Prepare customer quotations 20 Unit of competency
ODZ91 SITTTVL003 Provide advice on Australian destinations 85 Unit of competency
OEC51 SITTTVL002 Provide advice on international destinations 85 Unit of competency
OEA19 SITXCCS014 Provide service to customers 25 Unit of competency
OEB08 SITTTVL004 Sell tourism products or services 40 Unit of competency
OEB22 SITXCOM007 Show social and cultural sensitivity 20 Unit of competency
OEC53 SITTIND003 Source and use information on the tourism and travel industry 25 Unit of competency
OEA93 SITTTVL007 Use a computerised reservations or operations system 120 Unit of competency
2. Elective Units

Five (5) electives must be completed, with at least three (3) selected from the list below.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
OCD91 BSBTWK401 Build and maintain business relationships 45 Unit of competency
OEB42 SITXHRM007 Coach others in job skills 30 Unit of competency
OEB01 SITTTVL010 Construct advanced international airfares 35 Unit of competency
OEA07 SITXMPR010 Create a promotional display or stand 20 Unit of competency
OCD56 BSBTEC301 Design and produce business documents 70 Unit of competency
OCE02 BSBTEC302 Design and produce spreadsheets 30 Unit of competency
OBO76 BSBXCS302 Identify and report online security threats 25 Unit of competency
ODZ97 SITXWHS006 Identify hazards, assess and control safety risks 15 Unit of competency
OBG11 SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms 45 Unit of competency
OCF95 BSBFIN302 Maintain financial records 55 Unit of competency
OCG37 SIRXCEG008 Manage disrespectful, aggressive or abusive customers 25 Unit of competency
OCE15 BSBSUS211 Participate in sustainable work practices 30 Unit of competency
OEC47 SITXFIN007 Process financial transactions 35 Unit of competency
OBO74 BSBXCS402 Promote workplace cyber security awareness and best practices 35 Unit of competency
OEC71 SITTTVL011 Provide specialist advice on cruises 25 Unit of competency
OEB03 SITTTVL008 Source airfares and issue tickets for domestic flights 45 Unit of competency
OEB19 SITXCOM006 Source and present information 10 Unit of competency
OBG14 SIRXOSM003 Use social media and online tools 30 Unit of competency
OCD94 BSBTWK201 Work effectively with others 35 Unit of competency
Replaces
State Code National Code Title Type
AZW6 SIT30216 Certificate III in Travel Qualification
No information
Entry Requirements

There are no entry requirements for this qualification.

Traineeships and Apprenticeships
(TR07950) TRAVEL SALES Traineeship