Unit of competency Outline

Date retreived
23/07/2026 4:51 PM AWST

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Maintain store safety

Maintain store safety

Unit of competency
National Code
SIRXOHS002A
State Code
S6169
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
26/02/2011
View on TGA
State Implementation and Classification
Approved Date
26/10/2011
Field of Education
061301 - Occupational Health And Safety
Original Release Date
26/10/2011
Nominal Hours
35
Description
This unit is based on the National Occupational Health and Safety Commission (NOHSC) guidelines and describes the performance outcomes, skills and knowledge required to maintain store safety in a retail environment.
Notes
Elements and Performance Criteria
1 Inform team members.
  • 1.1 Clearly and accurately explain store policy and procedures in regard to OHS and emergency procedures to team members.
  • 1.2 Ensure access for team members to store OHS policy and procedures.
  • 1.3 Clearly and accurately explain relevant provisions of OHS legislation and codes of practice to team members.
  • 1.4 Regularly provide clear and accurate information on identified hazards and risk control procedures to team members.
2 Involve team members.
  • 2.1 Provide opportunities and processes for team members to consult and contribute on OHS issues according to store policy.
  • 2.2 Promptly resolve issues raised or refer to relevant personnel according to store policy.
  • 2.3 Promptly convey outcomes of issues raised on OHS matters to team members.
3 Monitor and maintain a safe work environment.
  • 3.1 Implement store policy and procedures with regard to identification, prevention and reporting of potential hazards.
  • 3.2 Take prompt action to deal with hazardous events according to store policy.
  • 3.3 Investigate unsafe or hazardous events to identify cause and report any inadequacies in risk control measures or resource allocation for risk control to relevant personnel.
  • 3.4 Implement and monitor control measures to prevent recurrence and minimise risks of unsafe and hazardous events according to store policy and the hierarchy of control.
  • 3.5 Handle and store hazardous goods according to store policy and OHS regulations.
  • 3.6 Maintain equipment according to store policy and OHS regulations.
  • 3.7 Monitor team performance to ensure use of safe manual handling techniques.
4 Implement emergency procedures.
  • 4.1 Implement store emergency policy and procedures promptly in the event of an emergency.
5 Identify need for OHS training.
  • 5.1 Identify OHS training needs, specifying gaps between OHS competencies required and those held by team members.
  • 5.2 Organise and arrange training according to store policy.
6 Maintain OHS records.
  • 6.1 Complete and maintain OHS records regarding occupational injury and disease according to store policy and legislative requirements.
  • 6.2 Use information from records to identify hazards and monitor risk control procedures according to store policy.
OHS
emergency procedures
reporting procedures
issue resolution procedures.

sickness
accidents
fire
store evacuation involving staff or customers
product recall and contamination
bomb threat
cyclones
flooding
dealing with dangerous customers.

new or existing staff
full-time, part-time, casual or contract
people with varying levels of language and literacy
people from a range of cultural, social and ethnic backgrounds.

reporting procedures
issue resolution procedures
basic safety procedures
emergency procedures
safe manual handling and lifting
dangerous goods
customers
staff
equipment and tools
premises
stock.

unguarded equipment
electricity and water
fires
chemical spills
sharp cutting tools and instruments
broken or damaged equipment
damaged packing material or containers
manual handling
stress.

staff meetings
OHS meetings
identification of health and safety representatives
suggestions from staff for improving existing tasks and procedures.

people
materials
equipment and technology
finances
time.

safety representative
supervisor
team leader
manager.

elimination of hazards
substitution
isolating hazards
use of engineering controls
use of administrative controls
appropriate use of personal protective clothing and equipment.

electrical equipment
chemicals
flammable goods
waste.

point of sale terminals
printers
EFTPOS terminals
computers
wrapping and packing equipment such as shrink wrapping
equipment for carrying or moving merchandise
equipment for storage of merchandise, including refrigerators
weighing machines
thermometers
security tag systems
trolley return equipment.

lifting or shifting practices
use of equipment such as ladders and trolleys
job procedures.

alarm systems and procedures
firefighting procedures
store evacuation procedures for staff and customers
transport arrangements for sick or injured persons
medical attention procedures
events likely to endanger staff, contractors, customers or visitors
product recall and contamination.

first aid
emergency procedures
evacuation procedures
manual handling techniques
stress management
reporting procedures.

manual
electronic
departmental
centralised.

OHS regulations
privacy legislation
workers' compensation regulations
federal, state or territory and local legislation.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

applies and monitors store policy, industry codes of practice, relevant legislation and statutory requirements in regard to OHS and emergency procedures
applies and monitors safe working practices in the handling and moving of stock, according to OHS legislation and codes of practice
interprets and monitors the implementation of manufacturer instructions with regard to handling stock and using relevant equipment
applies and monitors safe working practices in the handling, storage and disposal of unsafe or hazardous materials
identifies OHS training needs and maintains OHS records.

Context of and specific resources for assessment

Assessment must ensure access to:

a real or simulated work environment

relevant equipment, such as:

stock moving equipment
alarm systems
first aid equipment
firefighting equipment
communication equipment

relevant documentation, such as:

OHS legislation
store evacuation procedures
store policy and procedures manuals
incident reporting forms.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of performance in the workplace
a role play
third-party reports from a supervisor
customer feedback
written or verbal questioning to assess knowledge and understanding.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SIRXRSK002A Maintain store security.

Assessing employability skills
Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.
Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification.

Replaces
State Code National Code Title Type
N0694 WRRLP3B Maintain store safety Unit of competency
Replaced By
State Code National Code Title Type
WD999 SIRXWHS302 Maintain store safety Unit of competency