Unit of competency Outline

Date retreived
22/07/2026 11:31 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Source and present information

Source and present information

Unit of competency
National Code
SITXCOM101
State Code
WF747
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
18/01/2013
View on TGA
State Implementation and Classification
Approved Date
06/02/2014
Field of Education
100705 - Written Communication
Original Release Date
06/02/2014
Nominal Hours
10
Description
This unit describes the performance outcomes, skills and knowledge required to conduct basic research and present information in response to an identified need.
Notes
Elements and Performance Criteria
1. Source information.
  • 1.1 Identify current information sources appropriate to the information to be sourced.
  • 1.2 Access information sources and review for relevance.
  • 1.3 Obtain information within designated timelines.
2. Prepare and present information.
  • 2.1 Review information and select content to suit the specific need.
  • 2.2 Draft text if required, including appropriate information.
  • 2.3 Express information clearly, concisely and accurately.
  • 2.4 Present information according to organisational guidelines and in a format appropriate to the circumstances and audience.
  • 2.5 Deliver information to appropriate person within designated timelines.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Information to be sourced may relate to:
availability of products or services
customer service research, e.g. feedback from customers about a particular product or service
information from other departments in the organisation, e.g. about available products or services
product supplier information, e.g. for sourcing a new supplier or product
new workplace systems or equipment
product and service styles that would meet certain customer and market requirements.
Information sources may be electronic or print-based and may include:
customer feedback
general and trade media
industry associations
industry marketing or research bodies
lectures and presentations
other colleagues and personnel
product suppliers
trade shows and exhibitions.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
find and review current information on various topics related to particular information needs
present information in a logical, well organised and appropriate manner.
Context of and specific resources for assessment
Assessment must ensure use of:
current information and communications technology.
Method of assessment
A range of assessment methods should be used to assess the practical skills and knowledge required to source and present information. The following examples are appropriate for this unit:
use of case studies to research a workrelated topic and deliver the information sourced in a brief presentation
evaluation of a simple report responding to a research request
review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.
Guidance information for assessment
The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, workplace and job role, for example:
BSBCMM201A Communicate in the workplace
SITHIND201 Source and use information on the hospitality industry
SITTIND101 Source information on the tourism industry.
Replaces
State Code National Code Title Type
S6485 SITXADM002A Source and present information Unit of competency
Replaced By
State Code National Code Title Type
AWQ65 SITXCOM001 Source and present information Unit of competency