Qualification Outline

Date retreived
22/07/2026 4:54 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate II in Holiday Parks and Resorts

Certificate II in Holiday Parks and Resorts

Qualification
National Code:
SIT20512
State Code:
J431
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0803 - Business And Management
Original TGA Release Date
30/07/2013
Approved Date
04/06/2013
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
255
Duration
1 Semester
Current Release Number
2.00
Current Release Date
30/07/2013
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
2.00 30/07/2013 Current Approved
Description

This qualification reflects the role of individuals who use a defined and limited range of operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.

Job roles
This qualification provides a pathway to work in a front office, housekeeping or grounds maintenance environment in a holiday park or resort.

Possible job titles include:
housekeeping assistant
junior handyperson
office assistant.

Schedule
Packaging Rules
Eleven (11) units must be completed:
- four (4) core units
- seven (7) elective units, consisting of:
- five (5) units from the elective units listed
- two (2) units from the elective units listed, elsewhere in SIT12 Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
1. Core Units

All four (4) units must be completed.

State Code National Code Title Hours Type
WF741 SITXCCS202 Interact with customers 5 Unit of competency
D1025 BSBWOR202A Organise and complete daily work activities 15 Unit of competency
WF812 SITXWHS101 Participate in safe work practices 15 Unit of competency
WF701 SITTIND202 Source and use information on the holiday park and resort industry 25 Unit of competency
2. Elective Units

At least five (5) units must be chosen from the elective units listed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
WF719 SITTTSL202 Access and interpret product information 55 Unit of competency
S6192 SIRXSLS002A Advise on products and services 25 Unit of competency
D5097 TLIE1005A Carry out basic workplace calculations 20 Unit of competency
D4945 TLIB2003A Carry out vehicle servicing and maintenance 30 Unit of competency
WC098 CPPCLO2010A Clean ceiling surfaces and fittings 8 Unit of competency
WC097 CPPCLO2009A Clean glass surfaces 10 Unit of competency
WF583 SITHACS101 Clean premises and equipment 12 Unit of competency
WC100 CPPCLO2017A Clean wet areas 20 Unit of competency
D0629 BSBCMM201A Communicate in the workplace 30 Unit of competency
D0790 BSBITU307A Develop keyboarding speed and accuracy 40 Unit of competency
WC096 CPPCLO2004A Maintain carpeted floors 8 Unit of competency
WC103 CPPCLO2035A Maintain cleaning storage areas 15 Unit of competency
WC095 CPPCLO2001A Maintain hard floor surfaces 15 Unit of competency
WG582 SIFCBGM002 Maintain property and structures 20 Unit of competency
WD981 SIRXRSK201 Minimise loss 20 Unit of competency
D6149 SISCAQU201A Monitor pool water quality 10 Unit of competency
WF718 SITTTSL201 Operate an online information system 40 Unit of competency
WC369 RIISAM204B Operate small plant and equipment 30 Unit of competency
D1021 BSBSUS201A Participate in environmentally sustainable work practices 10 Unit of competency
WF636 SITHFAB204 Prepare and serve espresso coffee 30 Unit of competency
WF635 SITHFAB203 Prepare and serve non-alcoholic beverages 15 Unit of competency
WF585 SITHACS202 Prepare rooms for guests 25 Unit of competency
WF773 SITXFIN201 Process financial transactions 30 Unit of competency
D0781 BSBITU201A Produce simple word processed documents 40 Unit of competency
WG732 HLTAID003 Provide first aid 20 Unit of competency
WG581 SIFCBGM001 Provide general grounds care 20 Unit of competency
WF584 SITHACS201 Provide housekeeping services to guests 10 Unit of competency
WF739 SITXCCS101 Provide information and assistance 20 Unit of competency
WF740 SITXCCS201 Provide visitor information 20 Unit of competency
WF791 SITXINV201 Receive and store stock 10 Unit of competency
WD983 SIRXSLS201 Sell products and services 20 Unit of competency
WF748 SITXCOM201 Show social and cultural sensitivity 20 Unit of competency
WC101 CPPCLO2019A Sort and remove waste and recyclable materials 10 Unit of competency
WF747 SITXCOM101 Source and present information 10 Unit of competency
D1027 BSBWOR204A Use business technology 30 Unit of competency
W5563 MEM18001C Use hand tools 18 Unit of competency
WF779 SITXFSA101 Use hygienic practices for food safety 15 Unit of competency
W5574 MEM18002B Use power tools/hand held operations 18 Unit of competency
S8083 BSBWOR203B Work effectively with others 20 Unit of competency
Replaces
State Code National Code Title Type
W729 SIT20509 Certificate II in Holiday Parks and Resorts Qualification
Replaced By
State Code National Code Title Type
AZU2 SIT20216 Certificate II in Holiday Parks and Resorts Qualification
VET Info Notes
Equivalent to SIT20509.
Entry Requirements

There are no entry requirements for this qualification.

Traineeships and Apprenticeships
(TR01480) HOLIDAY PARKS AND RESORTS (LEVEL 2) Traineeship