Unit of competency Outline
Date retreived
22/07/2026 9:34 PM AWST
22/07/2026 9:34 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Monitor the implementation of quality and food safety programs
Monitor the implementation of quality and food safety programs
Unit of competency
National Code
FDFFS3001A
FDFFS3001A
State Code
D4538
D4538
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
13/10/2014
Field of Education
110111 - Food Hygiene
Original Release Date
13/10/2014
Nominal Hours
90
Description
This unit of competency covers the skills and knowledge required to provide a leadership role in supporting day-to-day implementation of the food safety/quality programs in a work area. It also involves supporting others to implement the requirements of the food safety/quality procedures.
Notes
Elements and Performance Criteria
1. Ensure others in the work area are able to meet quality and food safety requirements
- 1.1. Hazard control and clothing and equipment appropriate to work requirements are available, functional and correctly fitted
- 1.2. Information on food safety/quality responsibilities and procedures is current, accessible and communicated to others in the work area
- 1.3. Information about identified hazards and the outcomes of risk assessment and risk control procedures is accessible and communicated to others in the work area
- 1.4. Food safety/quality hazards and control measures used in the work area can be identified by those in the work area
- 1.5. Mentoring and coaching support is available to support individuals/groups to implement quality and safe food handling procedures
- 1.6. Training needs are identified and addressed within level of responsibility
2. Monitor observance of quality standards and food safety programs in the work area
- 2.1. Work procedures in the work area are clearly defined, documented and followed
- 2.2. Deviation from identified procedures is identified, reported and addressed within level of responsibility
- 2.3. Personal behaviour is consistent with workplace policies and procedures that support food safety and quality
- 2.4. Food safety and/or quality hazards are identified and reported according to workplace procedures
- 2.5. Food safety and quality information is recorded to meet workplace reporting requirements
- 2.6. The work area is maintained according to housekeeping standards
- 2.7. Work is conducted in accordance with workplace environmental guidelines
3. Take corrective action in response to quality and food safety non-compliance
- 3.1. Workplace procedures for responding to quality and food safety non-compliance are promptly implemented
- 3.2. Hazardous events are investigated to identify cause
- 3.3. Control measures to prevent recurrence and minimise risks of hazardous events are implemented
4. Maintain and improve quality and food safety in the work area
- 4.1. Processes or conditions which could result in a breach of food safety procedures or quality specifications are identified, assessed, removed or and/reported within level of responsibility and according to workplace procedure
- 4.2. Risk assessments are conducted and appropriate control measures are identified and implemented in the work area
- 4.3. Recommendations arising from risk assessments are implemented within level of responsibility
- 4.4. Inadequacies in control measures are identified and reported according to company reporting requirements
- 4.5. Matters raised relating to quality/food safety are promptly resolved and/or referred to appropriate personnel
- 4.6. The work group is consulted and advised of quality/food safety matters relevant to work role
- 4.7. Opportunities for improving food safety and quality are identified and raised with relevant personnel
- 4.8. Procedures are developed or revised to support effective control of quality and food safety hazards
- 4.9. Quality/food safety records are reviewed to ensure they are complete and meet the quality system, food safety program and legal requirements
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Work responsibilities
Work responsibilities may include formal or informal responsibility for modelling appropriate quality/food safety policies and procedures and providing a support role to others in the work area
Food safety program
A food safety program is a written document that specifies how a business will control all food safety hazards that may be reasonably expected to occur in all food handling operations of the food business. The food safety program and related procedures must comply with legal requirements of the food safety standards and must be communicated to all food handlers. Where no food safety program is in place, food safety requirements may be specified in general operating procedures
Quality systems
Quality systems may be externally accredited, such as an ISO system, or internally designed and managed
Workplace information
Workplace information may be provided in:
food safety and quality policies and programs
standard operating procedures (SOPs)
specifications
log sheets
written or verbal instruction incorporating food safety and quality requirements
Incidents
A food safety incident is:
a situation where the safe limits or parameters identified by the food safety program are not met
A quality incident is:
a situation where the quality limits or parameters identified in specifications or processing instructions are not met
Monitoring
Monitoring describes the methods used to confirm that a food safety or quality hazard is in control, such as:
taking temperatures
collecting samples
conducting visual inspections
additional testing as required
Responsibility for identifying breaches of food safety procedures
Responsibility for identifying breaches of food safety procedures and taking corrective action occurs in the context of the food safety program and within scope of responsibility
Responsibility for identifying non-compliance against quality standards
Responsibility for identifying non-compliance against quality standards occurs within the context of defined standards or specifications and relates to work area
Personal hygiene requirements
Minimum personal hygiene requirements are specified by the food safety program. At a minimum this must meet legal requirements as set out in the Food Safety Standard 3.2.2, Division 4:14 and/or state or territory legislation/regulations
Reporting of health conditions and illnesses
Reporting of health conditions and illnesses requirements are specified by the food safety program. At a minimum this must meet legal requirements as set out in Food Safety Standard 3.2.2, Division 4:13 and/or state or territory legislation/regulations
Operator responsibilities
The operator at this level may not have direct responsibility for overseeing the training/development of team members. At a minimum they must be able to identify development needs of others in the work area and refer this information to the relevant personnel.
The operator at this level may not have responsibility for independently assessing risks and determining the effectiveness of control measures. However, they would be expected to observe day-to-day effectiveness and participate in assessment and review processes. Responsibilities at this level may include facilitating consultation processes within level of responsibility
Record keeping
Record keeping complies with customer, legal and food safety program requirements
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Work responsibilities
Work responsibilities may include formal or informal responsibility for modelling appropriate quality/food safety policies and procedures and providing a support role to others in the work area
Food safety program
A food safety program is a written document that specifies how a business will control all food safety hazards that may be reasonably expected to occur in all food handling operations of the food business. The food safety program and related procedures must comply with legal requirements of the food safety standards and must be communicated to all food handlers. Where no food safety program is in place, food safety requirements may be specified in general operating procedures
Quality systems
Quality systems may be externally accredited, such as an ISO system, or internally designed and managed
Workplace information
Workplace information may be provided in:
food safety and quality policies and programs
standard operating procedures (SOPs)
specifications
log sheets
written or verbal instruction incorporating food safety and quality requirements
Incidents
A food safety incident is:
a situation where the safe limits or parameters identified by the food safety program are not met
A quality incident is:
a situation where the quality limits or parameters identified in specifications or processing instructions are not met
Monitoring
Monitoring describes the methods used to confirm that a food safety or quality hazard is in control, such as:
taking temperatures
collecting samples
conducting visual inspections
additional testing as required
Responsibility for identifying breaches of food safety procedures
Responsibility for identifying breaches of food safety procedures and taking corrective action occurs in the context of the food safety program and within scope of responsibility
Responsibility for identifying non-compliance against quality standards
Responsibility for identifying non-compliance against quality standards occurs within the context of defined standards or specifications and relates to work area
Personal hygiene requirements
Minimum personal hygiene requirements are specified by the food safety program. At a minimum this must meet legal requirements as set out in the Food Safety Standard 3.2.2, Division 4:14 and/or state or territory legislation/regulations
Reporting of health conditions and illnesses
Reporting of health conditions and illnesses requirements are specified by the food safety program. At a minimum this must meet legal requirements as set out in Food Safety Standard 3.2.2, Division 4:13 and/or state or territory legislation/regulations
Operator responsibilities
The operator at this level may not have direct responsibility for overseeing the training/development of team members. At a minimum they must be able to identify development needs of others in the work area and refer this information to the relevant personnel.
The operator at this level may not have responsibility for independently assessing risks and determining the effectiveness of control measures. However, they would be expected to observe day-to-day effectiveness and participate in assessment and review processes. Responsibilities at this level may include facilitating consultation processes within level of responsibility
Record keeping
Record keeping complies with customer, legal and food safety program requirements
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Assessment must be carried out in a manner that recognises the cultural and literacy requirements of the assessee and is appropriate to the work performed. Competence in this unit must be achieved in accordance with food safety standards and regulations.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of ability to:
describe quality and food safety program, risks and control measures of the work area
confirm that control measures are in place and that personnel in the work area are equipped and informed to implement programs
identify, address and follow up on non-compliances
identify causes of non compliances
conduct risk assessments and recommend responsive action
provide support to others to implement the programs
complete and maintain documentation.
Context of and specific resources for assessment
Assessment must occur in a real or simulated workplace where the assessee has access to:
food safety program for the work area which identifies critical control points, control measures and corrective action
quality policy, system and procedures
work area or system in which quality and food safety practices and procedures are to be monitored
personal protective clothing and equipment as required
review/audit arrangements
reporting and monitoring systems.
Method of assessment
This unit should be assessed together with other units of competence relevant to the function or work role. Examples could be:
FDFPPL3001A Participate in improvement processes
FDFPPL3004A Lead work teams and groups
BSBRES401A Analyse and present research information.
Guidance information for assessment
To ensure consistency in one's performance, competency should be demonstrated on more than one occasion over a period of time in order to cover a variety of circumstances, cases and responsibilities, and where possible, over a number of assessment activities.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Assessment must be carried out in a manner that recognises the cultural and literacy requirements of the assessee and is appropriate to the work performed. Competence in this unit must be achieved in accordance with food safety standards and regulations.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of ability to:
describe quality and food safety program, risks and control measures of the work area
confirm that control measures are in place and that personnel in the work area are equipped and informed to implement programs
identify, address and follow up on non-compliances
identify causes of non compliances
conduct risk assessments and recommend responsive action
provide support to others to implement the programs
complete and maintain documentation.
Context of and specific resources for assessment
Assessment must occur in a real or simulated workplace where the assessee has access to:
food safety program for the work area which identifies critical control points, control measures and corrective action
quality policy, system and procedures
work area or system in which quality and food safety practices and procedures are to be monitored
personal protective clothing and equipment as required
review/audit arrangements
reporting and monitoring systems.
Method of assessment
This unit should be assessed together with other units of competence relevant to the function or work role. Examples could be:
FDFPPL3001A Participate in improvement processes
FDFPPL3004A Lead work teams and groups
BSBRES401A Analyse and present research information.
Guidance information for assessment
To ensure consistency in one's performance, competency should be demonstrated on more than one occasion over a period of time in order to cover a variety of circumstances, cases and responsibilities, and where possible, over a number of assessment activities.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| W0875 | FDFCORQFS3A | Monitor the implementation of quality and food safety programs | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OAN09 | FBPFSY3001 | Monitor the implementation of quality and food safety programs | Unit of competency |