Unit of competency Outline

Date retreived
23/07/2026 11:20 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Manage change in a community sector organisation

Manage change in a community sector organisation

Unit of competency
National Code
CHCORG610B
State Code
D8597
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
21/07/2014
Field of Education
080307 - Organisation Management
Original Release Date
21/07/2014
Nominal Hours
95
Description
DescriptorThis unit describes the knowledge and skills required to foster and implement constructive and beneficial change in a complex organisation
Notes
Elements and Performance Criteria
1. Ensure practices of the organisation are appropriate
  • 1.1 Design and implement processes to regularly review relevance of organisation's philosophy in the light of needs of clients and key stakeholders
  • 1.2 Undertake ongoing monitoring of organisation policies and practices to ensure they:
  • do not support discrimination
  • promote ethical behaviour
  • meet duty of care responsibilities
  • are based on principles of natural justice
  • meet funding requirements
  • continue to be relevant
  • 1.3 Undertake ongoing evaluation of organisation's practices to ensure they:
  • are consistent with its philosophies and policies
  • positively contribute to meeting client and stakeholder needs
2. Respond to change in the community
  • 2.1 Implement appropriate strategies to provide accurate and current information on trends and changes in the community which may impact on the organisation and its clients
  • 2.2 Identify and assess social, political and economic trends and anticipate their impact on the organisation, community and client group
  • 2.3 Where required, commission expert advice and/or research to provide access to detailed information about trends and the likely impact of changes
  • 2.4 Maintain currency with information and trends through membership of professional associations, research organisations and networks
  • 2.5 Assess and revise appropriate management and work practices to reflect trends and research findings
3. Initiate and implement organisation change within a planning framework
  • 3.1 Identify changing requirements, initiate opportunities to change policies and practices, and promote to relevant staff, clients and stakeholders
  • 3.2 Define the nature and scope of required changes, and develop strategies to successfully implement them, including:
  • determining budgetary considerations
  • appropriate consultation, negotiation and communication
  • addressing possible barriers
  • promoting effects and benefits of change
  • risk assessment
  • 3.3 Identify and implement changes that reflect:
  • consideration of a range of alternatives
  • appropriate consultation and communication with staff, client and stakeholders
  • current accepted good practice
  • appropriate levels of planning
  • organisation quality assurance processes
  • provision of relevant training
  • 3.4 Put in place processes to ensure outcomes of changes are evaluated against expectations and previous performance
RANGE STATEMENT

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.


Trends may include:
Social, political and economic trends driven from a variety of sources


Organisation change may relate to:
Building and other resources
Community expectations
Employment and work practices
Internal and external policies
Legislative and statutory framework
Levels and sources of funding
Management decision-making processes
Nature and focus of service, programs and activities
Service users/funding providers
Staff requirements
Technological changes


Research sources will include:
Academic studies
Commission of inquiry, royal commissions, senate inquiries reports
Commonwealth and state government reports
Conferences, seminars, visiting speakers
Media
Peak bodies
Political party policy
Professional associations journals and projects
Publications, newsletters
Social action and research bodies
Statutory/government bodies
EVIDENCE GUIDE

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
This unit is most appropriately assessed in the workplace under the normal range of workplace conditions
It is recommended that assessment take place on more than one occasion or evidence gathered that provides evidence of competence over a period of time


Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities


Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resource requirements for assessment of this unit include access to an appropriate workplace where assessment can be conducted


Method of assessment:
Assessment may include observations, questioning and evidence gathered from the workplace
Replaces
State Code National Code Title Type
D2640 CHCORG610A Manage change in a community sector organisation Unit of competency