Module Outline

Date retreived
22/07/2026 6:38 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Workplace Communication

Workplace Communication

Module
National Code
NCS001
State Code
65009
DTWD Status
Approved
State Implementation and Classification
Approved Date
13/06/1996
Field of Education
100799 - Communication And Media Studies, N.e.c.
Nominal Hours
34
Description
The purpose of this module is to provide training for effective communication
in the workplace at a simple, routine and predictable level.

This module addresses National Training Board Level One.

On successful completion of this module, the participant will be able to
perform simple, routine and predictable workplace tasks associated with these
four learning outcomes:

-handling job-related information
-giving and receiving instructions
-participating in a small informal work group
-dealing with clients.
No information
Evidence Guide
Internal Assessment 100%

The demands of any assessment task should be NO MORE than required to
demonstrate competency. Demonstration requires assessment of the task during
performance as well as evaluation of the product.

Where practicable, assessment tasks should relate to the participant's
vocational focus.
Elements and Performance Criteria
No information
No information
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