Accredited course Outline
22/07/2026 4:02 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Unspecified Code Retailing
Unspecified Code Retailing
1241
5805
Draft
Approved
State Implementation and Classification
Description
To provide participants with the knowledge, skills and values to work
effectively within the retail environment, as a salesperson or assistant, who
can take responsibility within their area.
To provide participants, in addition to knowledge and skills in retail sales
and operations, skills in interpersonal communications and writing skills for
work, retail operations, marketing, selling supervision, consumer behaviour
determination, accounting, business mathematics, business law and use of
general nad industry-specific technology.
Schedule
1. CORE
The modules 21065, 21066, 21067, 21068 and 21069 all contain a 20 nominal hour field study research assignment or project to be undertaken with a retail enterprise as an independent study component of the module.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 23061 | NOS219 | Accounting Basic Reports | 34 | Module |
| 23060 | NOS124V2 | Accounting to Trial Balance | 51 | Module |
| 15526 | NAP720 | Business Mathematics | 34 | Module |
| 15508 | NAP750 | Commercial Law Principles | 34 | Module |
| 23064 | NOS237V2 | Computer Graphics Fundamentals | 17 | Module |
| 21068 | Consumer Behaviour | 60 | Module | |
| 23043 | NOS215V2 | Database Fundamentals | 20 | Module |
| 65012 | NCS005 | Dealing With Conflict | 17 | Module |
| 65014 | NCS008 | Graphic Communication | 17 | Module |
| 81021 | Learning Acceleration | 20 | Module | |
| 21066 | Marketing | 60 | Module | |
| 65006 | NCS007 | Presenting Information | 16 | Module |
| 21065 | Retail Operations | 65 | Module | |
| 21069 | Retail Techn0logy A | 60 | Module | |
| 21067 | Selling and Its Supervision | 60 | Module | |
| 23044 | NOS216V2 | Spreadsheet Fundamentals | 20 | Module |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| N004 | WRR40197 | Certificate IV in Retail Management | Qualification |