Rental Vehicle

Pathway Outline

Date retreived
23/07/2026 3:47 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Pathway

National Code
—

State Code
WA30

DTWD Status
Replaced

Associated Qualification

Certificate III in Automotive Administration

National Code
AUR30105

State Code
W211

TGA Status
Replaced

DTWD Status
Replaced

National Endorsed, State Implementation and Classification

Original TGA Release Date
20/12/2011

Field of Education
0809 - Office Studies

Approved Date
16/01/2006

Stream of Study
Initial Vocational (3100 - 3600)

Duration

2 Semesters

Current Release Version
2.00

Current Release Date
20/12/2011

Nominal Hours
598

Description

This is a qualification that leads to the completion of the Rental Vehicle pathway qualification AUR30105, in the Automotive Retail, Service and Repair Training Package AUR05

This qualification is designed to reflect the role of employees who perform a range of skilled operations in the industry sector with the need to apply discretion and judgement and some multi-skilling.

Packaging Rules

1. Core units

Complete all 11 units:

State Code	National Code	Title	Hours	Type
W2836	AURC361101A	Adapt work processes to new technologies	30	Unit of competency
W5256	AURC272003A	Apply environmental regulations and best practice in a workplace or business	20	Unit of competency
W2828	AURC270103A	Apply safe working practices	20	Unit of competency
W2840	AURC362807A	Build customer relations	30	Unit of competency
W2827	AURC261314A	Contribute to quality work outcomes	20	Unit of competency
W2826	AURC252327A	Identify, clarify and resolve problems	20	Unit of competency
W2841	AURC363337A	Maintain business image	30	Unit of competency
W2838	AURC361337A	Maintain quality systems	30	Unit of competency
W2798	AURA254280A	Operate in an automotive administration environment	20	Unit of competency
W2797	AURA254180A	Operate information technology systems	20	Unit of competency
W2822	AURC251179A	Write routine texts in the workplace and complete automotive documentation	20	Unit of competency

2. Elective units

The following units are to be completed. For the Rental Vehicle pathway, some units are required, whilst others may be substituted subject to the qualification packaging rule.

State Code	National Code	Title	Hours	Type
WW296	AURS241803A	Apply legal requirements relating to product sales	20	Unit of competency
W2963	AURS241608A	Carry out cash and/or credit/funds transfer transactions	20	Unit of competency
C1815	SRXTEM004A	Deal with conflict	20	Unit of competency
C3545	BSBCMN310A	Deliver and Monitor a Service to Customers	20	Unit of competency
C3631	BSBSLS301A	Develop product knowledge	20	Unit of competency
C3522	BSBCMN202A	Organise and complete daily work activities	15	Unit of competency
C3540	BSBCMN305A	Organise workplace information	20	Unit of competency
C3633	BSBSLS303A	Present a sales solution	40	Unit of competency
W2967	AURS252290A	Process customer complaints	16	Unit of competency
C3541	BSBCMN306A	Produce business documents	60	Unit of competency
C3529	BSBCMN209A	Provide information to clients	20	Unit of competency
W2823	AURC251356A	Read in the workplace	12	Unit of competency

No information

Note

This training program has been created as a pathway of the Training Package qualification AUR30105.
This qualification/pathway is the copyright of DEEWR and should be consulted for full description of requirements
Further information on this training program may be obtained from Apprenticeship/traineeship section by contacting Italo Amato, email: Italo.Amato@det.wa.edu.au

Entry Requirements

Not Applicable.