Packaging Rules

13 units must be achieved:

1 core units
plus 12 elective units.

8 elective units must be selected from the elective units listed below or from a Certificate IV qualification in this Training Package, a minimum of 6 of these units must be FNS coded units regardless of where they are chosen from.

The remaining 4 elective units may be selected from the electives units listed below, any endorsed Training Package or accredited course at Certificate IV or Diploma level. 2 of these elective units may be chosen at Certificate III level.

Where generic imported units are chosen, they must reflect the level of the qualification being taken and the occupational intent of the learner.

Note: Where the packaging of this qualification meets the rules of a specialist qualification at this level, then the specialist qualification and not the generic qualification must be awarded.

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Core units of competency:
FNSINC401A Apply principles of professional practice to work in the financial services industry

Elective units of competency:
Entry level skill units
BSBOHS201A Participate in OHS processes
BSBWOR203B Work effectively with others
BSBWOR204A Use business technology

ASIC units
FNSASIC301C Establish client relationship and analyse needs
FNSASIC302C Develop, present and negotiate client solutions
General financial service units
FNSACC402A Prepare operational budgets
FNSACC403B Make decisions in a legal context
FNSACC405A Maintain inventory records
FNSBKG405A Establish and maintain a payroll system
FNSBNK401A Coordinate a small business customer portfolio
FNSBNK402A Align banking products with the needs of small business customers
FNSBNK403A Provide services in a Business Transaction Centre
FNSBNK404A Promote mobile banking services
FNSBNK405A Provide mobile banking sales and service
FNSBNK406A Manage customer visits
FNSCUS401A Participate in negotiations
FNSCUS402A Resolve disputes
FNSFLT401A Be MoneySmart through a career in Small Business
FNSFMK401A Reconcile financial transactions
FNSFMK402A Develop and maintain knowledge of financial markets products
FNSFMK403A Interpret financial markets information
FNSFMK505A Comply with financial services legislation and industry codes of practice
FNSINC402A Develop and maintain in-depth knowledge of products and services used by an organisation or sector
FNSORG401A Conduct individual work within a compliance framework
FNSINC501A Conduct product research to support recommendations
FNSPIM410A Collect, assess and use information
FNSRSK401A Implement risk management strategies
FNSSAM401A Sell financial products and services
FNSSAM402A Implement a sales plan
FNSSAM403A Prospect for new clients

Mortgage lending
FNSCRD401A Assess credit applications
FNSCRD402A Establish and maintain appropriate securitisation
FNSCRD403A Manage and recover bad and doubtful debts
FNSCRD404A Utilise the legal process to recover outstanding debt
FNSCRD405A Manage overdue customer accounts
FNSCRD503A Promote understanding of the role and effective use of consumer credit

Generic units
BSBADM405B Organise meetings
BSBCCO405A Survey stakeholders to gather and record information
BSBCMM401A Make a presentation
BSBCOM401B Organise and monitor the operation of compliance management system
BSBCOM402B Implement processes for the management of a breach in compliance requirements
BSBCOM405A Promote compliance with legislation
BSBCUS401B Coordinate implementation of customer service strategies
BSBCUS402B Address customer needs
BSBCUS403B Implement customer service standards
BSBINM401A Implement workplace information system
BSBITS401B Maintain business technology
BSBITU402A Develop and use complex spreadsheets
BSBLEG413A Identify and apply the legal framework
BSBLEG415A Apply the principles of contract law
BSBMGT401A Show leadership in the workplace
BSBMGT403A Implement continuous improvement
BSBMGT405A Provide personal leadership
BSBOHS403B Identify hazards and assess OHS risks
BSBOHS404B Contribute to the implementation of strategies to control OHS risk
BSBPMG403A Apply cost management techniques
BSBPMG404A Apply quality management techniques
BSBPMG407A Apply risk management techniques
BSBREL402A Build client relationships and business networks
BSBRES401A Analyse and present research information
BSBRKG404A Monitor and maintain records in an online environment
BSBRSK401A Identify risk and apply risk management processes
BSBSMB407A Manage a small team
BSBWOR401A Establish effective workplace relationships
BSBWOR402A Promote team effectiveness
BSBWOR404B Develop work priorities
TAEDEL402A Plan, organise and facilitate learning in the workplace
TAEDEL404A Mentor in the workplace