Unit of competency Outline
Date retreived
23/07/2026 11:12 AM AWST
23/07/2026 11:12 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Show leadership in the workplace
Show leadership in the workplace
Unit of competency
National Code
BSBMGT401A
BSBMGT401A
State Code
D0841
D0841
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
05/11/2014
Field of Education
080301 - Business Management
Original Release Date
05/11/2014
Nominal Hours
50
Description
This unit describes the performance outcomes, skills and knowledge required to work with teams and individuals, their standard of conduct and the initiative they take in influencing others. At this level, work will normally be carried out within routine and non routine methods and procedures which require the exercise of some discretion and judgement.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1. Model high standards of management performance and behaviour
- 1.1. Ensure management performance and behaviour meets the organisation's requirements
- 1.2. Ensure management performance and behaviour serves as a positive role model for others
- 1.3. Develop and implement performance plans in accordance with organisation's goals and objectives
- 1.4. Establish and use key performance indicators to meet organisation's goals and objectives
2. Enhance organisation's image
- 2.1. Use organisation's standards and values in conducting business
- 2.2. Question, through established communication channels, standards and values considered to be damaging to the organisation
- 2.3. Ensure personal performance contributes to developing an organisation which has integrity and credibility
3. Make informed decisions
- 3.1. Gather and organise information relevant to the issue/s under consideration
- 3.2. Facilitate individuals and teams active participation in decision making processes
- 3.3. Examine options and assess associated risks to determine preferred course/s of action
- 3.4. Ensure decisions are timely and communicate them clearly to individuals and teams
- 3.5. Prepare plans to implement decisions and ensure they are agreed by relevant individuals and teams
- 3.6. Use feedback processes effectively to monitor the implementation and impact of decisions
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Organisation's standards and values will be:
stated or implied by the way the organisation conducts its business
Feedback processes may be:
formal or informal
from internal or external sources
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Organisation's standards and values will be:
stated or implied by the way the organisation conducts its business
Feedback processes may be:
formal or informal
from internal or external sources
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
articulation of organisational values and expectations of behaviour
instances where leadership and decision making have been demonstrated and which have led to positive changes in the workplace
knowledge of leadership styles and concepts.
Context of and specific resources for assessment
Assessment must ensure:
access to workplace documents.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
analysis of responses to case studies and scenarios
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
observation of performance in role plays
observation of presentations
review of performance plans
oral or written questioning to assess knowledge of leadership styles
evaluation of communication of expectations, roles and responsibilities
review of documentation examining options and assessing associated risks to determine preferred course/s of action.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
other units from the Certificate IV in Frontline Management.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
articulation of organisational values and expectations of behaviour
instances where leadership and decision making have been demonstrated and which have led to positive changes in the workplace
knowledge of leadership styles and concepts.
Context of and specific resources for assessment
Assessment must ensure:
access to workplace documents.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
analysis of responses to case studies and scenarios
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
observation of performance in role plays
observation of presentations
review of performance plans
oral or written questioning to assess knowledge of leadership styles
evaluation of communication of expectations, roles and responsibilities
review of documentation examining options and assessing associated risks to determine preferred course/s of action.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
other units from the Certificate IV in Frontline Management.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C3593 | BSBFLM402A | Show leadership in the workplace | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUK93 | BSBMGT401 | Show leadership in the workplace | Unit of competency |