Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Information may include:
complaints and grievances e.g. sexual harassment, racial discrimination
customer analysis and feedback
equal opportunity targets
recruitment patterns
stakeholder opinions
statistical data
Diversity includes differences in:
age
belief systems and values
culture
expertise, experience and working styles
gender
interests
interpersonal style
language, literacy and numeracy
physical differences
politics
race
religion
sexual orientation
thinking and learning styles
Business objectives may include:
business goals and plans
future directions statements
vision or mission statements
Key stakeholders may include:
customers and clients
heads of business units
managers and supervisors
organisation executives
staff working in a range of job roles and functions
Diversity policy may include:
benefits of recognising diversity
human resources practices
key diversity issues for the organisation
organisational vision and purpose about diversity
policies the organisation will commit to
proposed action
reasonable adjustments
Action plans may include:
financial plans
promotional strategies
resource requirements
risk management issues and strategies
sales and distribution projections
specific actions, initiatives and tasks to be undertaken
staffing/responsibility requirements and arrangements
time lines
Communication channels may include:
face-to-face meetings
inclusion in training events
internet and intranet
posters, leaflets and fliers
presentations and speeches

EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
development of a comprehensive diversity policy with details of an implementation strategy and how it will be monitored and reviewed OR
critical analysis of an existing diversity policy with an evaluation of its effectiveness and recommendations for improvement
knowledge of relevant legislation, codes of practice and national standards.
Context of and specific resources for assessment
Assessment must ensure:
access to workplace documents and data.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
assessment of written reports evaluating the effectiveness of diversity policies and their implementation
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
observation of presentations
review of action plans to support diversity policy implementation
review of documentation promoting the policy across the organisation
evaluation of recommendations for policy changes.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
other units from the BSB60407 Advanced Diploma of Management.