Unit of competency Outline

Date retreived
22/07/2026 5:03 PM AWST

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Contribute to organisation development

Contribute to organisation development

Unit of competency
National Code
BSBMGT615A
State Code
D0851
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
10/03/2009
View on TGA
State Implementation and Classification
Approved Date
06/11/2014
Field of Education
080307 - Organisation Management
Original Release Date
06/11/2014
Nominal Hours
60
Description
This unit describes the performance outcomes, skills and knowledge required to contribute to the creation of an organisation development plan which ensures that the organisation will become more effective over time in achieving its goals.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1. Develop organisation development plan
  • 1.1. Analyse strategic plans to determine organisation development needs and objectives
  • 1.2. Consult with relevant groups and individuals to profile the organisation's culture and readiness for organisational development
  • 1.3. Determine who will take key roles in the organisational development process and confirm their commitment
  • 1.4. Collect and analyse data on areas of the business experiencing problems or that need realignment
  • 1.5. Determine and agree on objectives and strategies for organisational development
  • 1.6. Consider change management techniques required to achieve the workplace culture outcomes and build them into the organisation development plan
  • 1.7. Develop communication/education plans to achieve communication objectives in relation to the desired work environment and desired approach to problem-solving and developmental activities
2. Implement organisation development activities
  • 2.1. Identify and implement consultative processes to maximise participation in the organisation development process
  • 2.2. Undertake team development and training activities to develop collaborative approaches to problem-solving and development
  • 2.3. Facilitate groups to articulate problems and to propose means for resolving the problems
  • 2.4. Manage conflict between individuals and/or groups to achieve consensus or agreement
  • 2.5. Undertake interventions in accordance with the organisation development plan
  • 2.6. Brainstorm alternative proposals, and negotiate and agree on outcomes
3. Maintain organisation development program
  • 3.1. Undertake surveys to identify any loss of support for organisation development program and activities
  • 3.2. Maintain regular team meetings and individual feedback in accordance with communication plan
  • 3.3. Set out activities and interventions in the organisation development plan and maintain, evaluate and modify them as required
  • 3.4. Ensure senior management reinforces organisation development program by ongoing messages of support and appropriate resource allocation
  • 3.5. Evaluate organisation development plans in terms of costs and benefits, including opportunity costs
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Relevant groups and individuals refers to:
personnel who have knowledge about the issue being dealt with and the expertise to assist the decision-making process
Change management techniques may include:
business re-engineering
consultative processes
job redesign
organisational redesign
sensitivity training
systems redesign
work re-organisation
Communication/education plans refers to:
documented range of activities designed to ensure all affected groups and individuals (and other relevant parties) obtain sufficient knowledge to allow them to understand what is happening and why, and to allow them to participate where appropriate
Team development and training activities may include:
computer-based training
group work
one-on-one sessions
informal coaching
mentoring
sensitivity training
Activities and interventions may include:
action research
brainstorming
career planning
inter-group team building
job redesign
quality circles
re-engineering
sensitivity training
succession planning
surveys (with feedback)
team building
training
transition analysis
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
detailed organisation development plan which clearly addresses what is to be developed and why, and how development will occur
analysis of an organisation development process
knowledge of concepts and theory of organisation behaviour; organisation dynamics; organisation culture; organisation change.
Context of and specific resources for assessment
Assessment must ensure:
access to appropriate documentation and resources normally used in the workplace.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
analysis of responses to organisation development processes or organisational case studies
assessment of written reports on organisation development
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
observation of demonstrated techniques in engaging others in change processes
review of analysis of data on areas of the business experiencing problems or that need realignment
review of documentation outlining interventions undertaken
review of organisation development consultative processes implemented
evaluation of documentation outlining alternative proposals brainstormed, and negotiation and agreement on outcomes.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
other units from the Advanced Diploma of Management.
Replaces
State Code National Code Title Type
C3580 BSBHR605A Contribute to organisation design Unit of competency
C3578 BSBHR603A Contribute to organisation development Unit of competency
Replaced By
State Code National Code Title Type
AUL21 BSBMGT615 Contribute to organisation development Unit of competency