Unit of competency Outline
Date retreived
23/07/2026 12:24 AM AWST
23/07/2026 12:24 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Use digital technologies to collaborate in a work environment
Use digital technologies to collaborate in a work environment
Unit of competency
National Code
BSBTEC404
BSBTEC404
State Code
OCD96
OCD96
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
16/03/2021
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
16/03/2021
Nominal Hours
45
Description
This unit describes the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team. It involves undertaking a basic review of organisational processes to identify opportunities for using digital technologies to complete work tasks more efficiently and effectively.The unit applies to those who use problem-solving skills and take responsibility for adopting and promoting approaches to improve organisational operations, particularly relating to the use of digital technologies. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Review existing digital technology use in the business
- 1.1 Identify current collaborative ways of working
- 1.2 Assess performance of current collaborative ways of working against organisational strategies and objectives
- 1.3 Collate information collected through review and provide to relevant personnel as required
2. Identify opportunities to implement digital technologies for workplace collaboration
- 2.1 Identify available digital technologies by accessing relevant sources of information
- 2.2 Seek assistance from specialist advisors, where required
- 2.3 Assess existing collaborative work against available and existing digital technologies
- 2.4 Identify opportunities and priorities for digital technology in collaborative work
- 2.5 Prepare a business case for implementing new digital solutions to support collaboration and seek approval, where required
3. Implement and use digital technologies to collaborate in the workplace
- 3.1 Assess business goals and objectives and develop a plan to introduce new collaborative technologies
- 3.2 Communicate and promote key features of the plan to relevant stakeholders
- 3.3 Implement digital technologies according to plan and organisational requirements, policies and procedures
- 3.4 Organise training in digital technologies for collaboration for relevant stakeholders
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| OAE84 | BSBITB511 | Establish and maintain a network of digital devices | Unit of competency |
| OAE76 | BSBITU422 | Use digital technologies to collaborate in the workplace | Unit of competency |
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