Qualification Outline
22/07/2026 6:39 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Diploma of Business
Diploma of Business
BSB50120
BFT3
Current
Approved
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 19/10/2020 | Current | Approved |
Description
This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.
Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.
Licensing/Regulatory Information
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Schedule
Packaging Rules
Total number of units = Twelve (12)Five (5) core units plus
Seven (7) elective units, of which:
- two (2) elective units must be selected from Group A
- for the remaining five (5) elective units:
- up to five (5) units may be selected from Groups A - I
- if not listed, up to two (2) units may be selected from a Certificate IV, Diploma or Advanced Diploma from this or any other currently endorsed Training Package qualification or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
Specialisations
This qualification can provide for specialisations. To achieve a specialisation, the following additional packaging rules must be adhered to:
- For specialisation in Business Operations, 4 elective units must be selected from Group A
- For specialisation in Leadership, 4 elective units must be selected from Group B
- For specialisation in Organisational Development, 4 elective units must be selected from Group C
- For specialisation in Compliance, 4 elective units must be selected from Group D
- For specialisation in Business Development, 4 elective units must be selected from Group E
- For specialisation in Digital and Data, 4 elective units must be selected from Group F
- For specialisation in Records and Information Management, 4 elective units must be selected from Group G
- For specialisation in Procurement, 4 elective units must be selected from Group H
- For specialisation in Evaluations, 4 elective units must be selected from Group I.
The achievement of a specialisation will be identified on a testamur as follows:
- BSB50120 Diploma of Business (Operations)
- BSB50120 Diploma of Business (Leadership)
- BSB50120 Diploma of Business (Organisational Development)
- BSB50120 Diploma of Business (Compliance)
- BSB50120 Diploma of Business (Business Development)
- BSB50120 Diploma of Business (Digital Transformation)
- BSB50120 Diploma of Business (Records and Information Management)
- BSB50120 Diploma of Business (Procurement)
- BSB50120 Diploma of Business (Evaluations).
Pathways
| State Code | Title |
|---|---|
| AC51 | Operations |
| AC91 | Leadership |
| AE12 | Digital Transformation |
1. Core units
All five (5) core units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OCF66 | BSBCRT511 | Develop critical thinking in others | 45 | Unit of competency |
| OCE07 | BSBSUS511 | Develop workplace policies and procedures for sustainability | 50 | Unit of competency |
| OAQ31 | BSBXCM501 | Lead communication in the workplace | 45 | Unit of competency |
| OCG31 | BSBFIN501 | Manage budgets and financial plans | 65 | Unit of competency |
| OCF07 | BSBOPS501 | Manage business resources | 70 | Unit of competency |
2. Group A – Business Operations
Two (2) elective units must be selected from Group A
Please refer to the packaging rules for the full details of available options.
3. Group B – Leadership
Up to five (5) units may be selected from Groups A - I.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OAQ37 | BSBXDB502 | Adapt organisations to enhance accessibility for people with disability | 35 | Unit of competency |
| OCG13 | BSBHRM521 | Facilitate performance development processes | 55 | Unit of competency |
| OCE98 | BSBLDR523 | Lead and manage effective workplace relationships | 45 | Unit of competency |
| OCD90 | BSBTWK501 | Lead diversity and inclusion | 55 | Unit of competency |
| OCF93 | BSBLDR521 | Lead the development of diverse workforces | 55 | Unit of competency |
| OCF92 | BSBLDR522 | Manage people performance | 65 | Unit of competency |
| OCD50 | BSBPEF501 | Manage personal and professional development | 55 | Unit of competency |
| OCD89 | BSBTWK502 | Manage team effectiveness | 55 | Unit of competency |
| OCF57 | BSBHRM412 | Support employee and industrial relations | 40 | Unit of competency |
| OAQ32 | BSBXDB501 | Support staff members with disability in the workplace | 35 | Unit of competency |
4. Group C – Organisational Development
Up to 5 units may be selected from Groups A - I.
Please refer to the packaging rules for the full details of available options.
5. Group D – Compliance
Up to 5 units may be selected from Groups A - I.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OCD41 | BSBLEG522 | Apply legal principles in contract law matters | 60 | Unit of competency |
| OBA88 | BSBWHS521 | Ensure a safe workplace for a work area | 50 | Unit of competency |
| OCG36 | BSBAUD515 | Evaluate and review compliance | 25 | Unit of competency |
| OCF86 | BSBAUD514 | Interpret compliance requirements | 20 | Unit of competency |
| OCE86 | BSBOPS602 | Monitor corporate governance activities | 45 | Unit of competency |
| OCF72 | BSBAUD411 | Participate in quality audits | 35 | Unit of competency |
| OCE62 | BSBAUD513 | Report on quality audits | 40 | Unit of competency |
6. Group E – Business Development
Up to 5 units may be selected from Groups A - I.
Please refer to the packaging rules for the full details of available options.
7. Group F – Digital and Data
Up to 5 units may be selected from Groups A - I.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OCG35 | BSBDAT501 | Analyse data | 55 | Unit of competency |
| OCD97 | BSBTEC403 | Apply digital solutions to work processes | 45 | Unit of competency |
| OCD79 | BSBINS502 | Coordinate data management | 45 | Unit of competency |
| BBB58 | SIRXECM003 | Design an ecommerce site | 45 | Unit of competency |
| OCD63 | BSBTEC501 | Develop and implement an e-commerce strategy | 45 | Unit of competency |
| OBO75 | BSBXBD501 | Develop big data strategy | 55 | Unit of competency |
| OBO74 | BSBXCS402 | Promote workplace cyber security awareness and best practices | 35 | Unit of competency |
| OCE45 | BSBTEC601 | Review organisational digital strategy | 55 | Unit of competency |
| OCD96 | BSBTEC404 | Use digital technologies to collaborate in a work environment | 45 | Unit of competency |
8. Group G – Records and Information Management
Up to 5 units may be selected from Groups A - I.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OCF99 | BSBINS513 | Contribute to records management framework | 25 | Unit of competency |
| OCD70 | BSBINS514 | Contribute to records retention and disposal schedule | 50 | Unit of competency |
| OCG10 | BSBINS501 | Implement information and knowledge management systems | 40 | Unit of competency |
| AWF37 | CUAPRE401 | Implement preventive conservation activities | 40 | Unit of competency |
| OCF27 | BSBINS504 | Maintain digital repositories | 50 | Unit of competency |
| OCG03 | BSBINS601 | Manage knowledge and information | 70 | Unit of competency |
| OCG04 | BSBINS512 | Monitor business records systems | 35 | Unit of competency |
| OCF17 | BSBINS515 | Participate in archiving activities | 55 | Unit of competency |
9. Group H – Procurement
Up to 5 units may be selected from Groups A - I.
Please refer to the packaging rules for the full details of available options.
10. Group I – Evaluations
Up to 5 units may be selected from Groups A - I.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AVS41 | DEFEVL001 | Develop an evaluation program | 0 | Unit of competency |
| AVS37 | DEFEVL005 | Evaluate a community based program | 0 | Unit of competency |
| AVS38 | DEFEVL004 | Evaluate a training and assessment system | 0 | Unit of competency |
| AVS39 | DEFEVL002 | Evaluate and report collected information | 0 | Unit of competency |
| AVS36 | DEFEVL006 | Evaluate business performance | 0 | Unit of competency |
| AVS40 | DEFEVL003 | Maintain and enhance professional practice | 0 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVU9 | BSB50215 | Diploma of Business | Qualification |
| BDZ7 | BSB51518 | Diploma of Business (Procurement) | Qualification |
| AVV5 | BSB50415 | Diploma of Business Administration | Qualification |
| AVV8 | BSB50315 | Diploma of Customer Engagement | Qualification |
| AVT5 | BSB50815 | Diploma of International Business | Qualification |
| AVW7 | BSB51715 | Diploma of Recordkeeping | Qualification |
| AVT9 | BSB60815 | Advanced Diploma of Recordkeeping | Qualification |
No information
Entry Requirements
Nil
Traineeships and Apprenticeships