Unit of competency Outline

Date retreived
21/07/2026 11:41 PM AWST

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Assess co-existing needs

Assess co-existing needs

Unit of competency
National Code
CHCCCS004
State Code
AVC74
TGA Status
Current
DTWD Status
Approved
Current Release Number
2.00
Current Release Date
08/12/2015
View on TGA
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
090501 - Social Work
Original Release Date
22/01/2016
Nominal Hours
60
Description
This unit describes the skills and knowledge required to assess the diverse and multi-faceted needs of people and determine both internal and external services required to meet those needs.This unit applies in a range of community service contexts.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Prepare for assessment
  • 1.1 Identify and prepare assessment tools and processes according to organisation policy and procedures
  • 1.2 Gather existing information about the person
  • 1.3 Seek additional information from specialists and other sources as required to determine the range of issues that may be affecting the person
  • 1.4 Organise practical aspects of assessment in consultation with the person being assessed
  • 1.5 Provide information about the assessment process to the person and obtain consent
2. Analyse the person’s needs using a collaborative approach
  • 2.1 Work within scope of own role and seek assistance from colleagues and experts as required
  • 2.2 Empower the person to identify and prioritise their own needs
  • 2.3 Evaluate needs based on full range of relevant information
  • 2.4 Identify and analyse complex, multiple and interrelated issues
  • 2.5 Evaluate issues of urgency and eligibility
  • 2.6 Assess potential risk factors for service delivery
3. Determine appropriate services
  • 3.1 Consider service delivery and referral options from strengths-based perspective
  • 3.2 Evaluate internal capability and other service networks to determine best fit for the person
  • 3.3 Provide the person with service information and support their decision making process
  • 3.4 Encourage the person to advocate on their own behalf to access services
4. Complete reporting
  • 4.1 Document the outcomes of the assessment process according to organisation procedures
  • 4.2 Maintain and store the person’s information according to confidentiality requirements
  • 4.3 Provide the person’s information to other services according to consent and confidentiality requirements
5. Evaluate assessment and referral processes
  • 5.1 Seek feedback about assessment processes from the person and other networks
  • 5.2 Monitor processes and their outcomes in terms of success in meeting the person’s needs
  • 5.3 Routinely seek feedback and reflect on own performance
  • 5.4 Use feedback and own evaluation as a basis for improving processes
No information
No information
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