Qualification Outline
22/07/2026 5:43 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate IV in Housing
Certificate IV in Housing
CHC42221
BGW9
Current
Approved
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 2.00 | 05/09/2025 | Current | Approved |
| 1.00 | 05/05/2021 | Replaced | Approved |
Description
This qualification reflects the role of individuals delivering housing support services and supports to tenants, applicants and the community in the social housing and homelessness sector.
They may be public housing specialist staff or people undertaking similar roles in the community housing sector. They work with vulnerable people who may be experiencing homelessness or at risk of experiencing homelessness.
Workers at this level may work under limited supervision in an administrative or assisting capacity.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
Schedule
Packaging Rules
Fifteen (15) units must be completed:- eight (8) core units
- seven (7) elective units, consisting of:
- at least three (3) units from the electives units listed below
- up to four (4) units from the electives listed below, elsewhere in the CHC Community Services Training Package or any other endorsed Training Package or accredited course.
Any combination of electives that meets the rules above can be selected for the award of the Certificate IV in Housing. Where appropriate, electives may be packaged to provide a qualification with a specialisation.
Packaging for each specialisation:
- All Group A electives must be selected for award of the Certificate IV in Housing (Homelessness Support Work).
- Three (3) Group B electives must be selected for award of the Certificate IV in Housing (Social Housing).
- All Group A electives and three Group B electives must be selected for award of the Certificate IV in Housing (Social Housing and Homelessness Support Work).
- All electives chosen must contribute to a valid, industry-supported vocational outcome.
1. Core units
All eight (8) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WG738 | HLTWHS001 | Participate in workplace health and safety | 30 | Unit of competency |
| AVC08 | CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | 30 | Unit of competency |
| AWB33 | CHCDFV001 | Recognise and respond appropriately to domestic and family violence | 45 | Unit of competency |
| ODJ39 | CHCSOH024 | Support sustainable tenancies | 110 | Unit of competency |
| AVC31 | CHCCOM002 | Use communication to build relationships | 45 | Unit of competency |
| AVB82 | CHCLEG001 | Work legally and ethically | 50 | Unit of competency |
| AVC09 | CHCDIV001 | Work with diverse people | 30 | Unit of competency |
| ODJ30 | CHCSOH013 | Work with people experiencing or at risk of homelessness | 80 | Unit of competency |
2. Group A electives – HOMELESSNESS SUPPORT WORK (all units)
All Group A electives must be selected for award of the Certificate IV in Housing (Homelessness Support Work).
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AVC23 | CHCCSM005 | Develop, facilitate and review all aspects of case management | 75 | Unit of competency |
| AVC95 | CHCADV002 | Provide advocacy and representation services | 45 | Unit of competency |
| AVB63 | CHCMHS007 | Work effectively in trauma informed care | 40 | Unit of competency |
3. Group B electives – SOCIAL HOUSING (3 units)
Three (3) Group B electives must be selected for award of the Certificate IV in Housing (Social Housing).
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OAQ61 | CPPREP3105 | Assist with property inspection | 15 | Unit of competency |
| ODJ42 | CHCSOH014 | Manage and maintain tenancy agreements and services | 70 | Unit of competency |
| OAQ57 | CPPREP4231 | Manage commercial property maintenance | 25 | Unit of competency |
| ODJ36 | CHCSOH019 | Manage head lease | 40 | Unit of competency |
| ODJ35 | CHCSOH015 | Manage housing application and allocation processes | 90 | Unit of competency |
| ODJ33 | CHCSOH016 | Manage tenancy rent and rental arrears | 65 | Unit of competency |
| ODJ34 | CHCSOH017 | Manage vacant properties | 20 | Unit of competency |
| AVC93 | CHCADV004 | Represent organisation in court or tribunal | 15 | Unit of competency |
| ODJ31 | CHCSOH018 | Respond to property maintenance enquiries | 50 | Unit of competency |
| ODJ32 | CHCSOH021 | Work with clients within the social housing system | 45 | Unit of competency |
| AVC47 | CHCCDE003 | Work within a community development framework | 50 | Unit of competency |
4. Other electives
Up to seven (7) units may be selected from the elective units listed below.
Please refer to the packaging rules for the full details of available options
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWI9 | CHC42215 | Certificate IV in Social Housing | Qualification |
No information
Entry Requirements
This qualification has no entry requirements.
Traineeships and Apprenticeships