Qualification Outline

Date retreived
22/07/2026 5:38 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Diploma of Retail Leadership

Diploma of Retail Leadership

Qualification
National Code:
SIR50116
State Code:
AZZ8
TGA Status:
Current
DTWD Status:
Approved
National Endorsed, State Implementation and Classification
Field of Education
0803 - Business And Management
Original TGA Release Date
31/03/2016
Approved Date
15/07/2021
Stream of Study
Subsequent to Initial Vocational (4000)
VET Act Classifier
C
Nominal Hours
555
Duration
3 Semesters
Current Release Number
5.00
Current Release Date
28/04/2021
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
5.00 28/04/2021 Current Approved
4.00 18/03/2021 Replaced Approved
3.00 12/09/2019 Replaced Approved
2.00 16/08/2017 Replaced Approved
1.00 31/03/2016 Replaced Approved
Description

This qualification reflects the role of individuals who manage a retail business, multiple retail stores or departments, following a business strategy to deliver profitable results for the organisation. These individuals support senior management and provide leadership to retail teams. They plan and evaluate the work of self and others, operating with autonomy and responsibility for personal outputs.
This qualification provides a pathway to work in a range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.
Individuals with this qualification are able to perform roles such as area manager, state manager, senior store manager, cluster manager and small business owner.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Schedule
Packaging Rules
Ten (10) units must be completed:
- Four (4) core units
- Six (6) elective units, consisting of:
- Three (3) units from the list below
- Three (3) units from the list below, elsewhere in SIR Retail Services Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Note: Unit marked with an asterisk * on TGA includes prerequisite unit SIRXCEG008 Manage disrespectful, aggressive or abusive customers.
1. Core Units

All four (4) units must be completed.

State Code National Code Title Hours Type
AWX40 SIRRRTF003 Drive retail profitability 55 Unit of competency
AWX26 SIRXCHA002 Lead the change process 70 Unit of competency
AWX10 SIRXMGT003 Provide leadership to others 45 Unit of competency
AWX38 SIRRSTR001 Undertake strategic planning in retail 70 Unit of competency
2. Elective Units

Six (6) elective units must be completed, with at least three (3) chosen from the list below.
Please refer to the packaging rules for the full details of available options

State Code National Code Title Hours Type
AWW90 SIRXTAD003 Coach others for success 20 Unit of competency
OAE64 BSBLDR513 Communicate with influence 55 Unit of competency
BBB58 SIRXECM003 Design an ecommerce site 45 Unit of competency
AWX03 SIRXMKT005 Develop a marketing strategy 80 Unit of competency
BBB68 SIRXMKT006 Develop a social media strategy 45 Unit of competency
AUL89 BSBLED501 Develop a workplace learning environment 50 Unit of competency
OBG13 SIRXOSM006 Develop and manage social media and online strategies 35 Unit of competency
OAE54 BSBLDR511 Develop and use emotional intelligence 55 Unit of competency
BBB64 SIRXCEG007 Develop online customer service standards 35 Unit of competency
AWW93 SIRXSLS004 Drive sales results 25 Unit of competency
OBA88 BSBWHS521 Ensure a safe workplace for a work area 50 Unit of competency
AUI26 BSBLDR502 Lead and manage effective workplace relationships 45 Unit of competency
AWX08 SIRXMGT005 Lead the development of business opportunities 65 Unit of competency
OBG11 SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms 45 Unit of competency
OCG37 SIRXCEG008 Manage disrespectful, aggressive or abusive customers 25 Unit of competency
AUK44 BSBHRM604 Manage employee relations 60 Unit of competency
AUK69 BSBWOR501 Manage personal work priorities and professional development 50 Unit of competency
AUL50 BSBHRM506 Manage recruitment selection and induction processes 60 Unit of competency
AWW97 SIRXRSK003 Manage risk in the retail environment 55 Unit of competency
OBG17 SIRXOSM007 Manage risk to organisational reputation in an online setting 55 Unit of competency
ODI31 SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour. 25 Unit of competency
AWX09 SIRXMGT004 Plan and manage retail projects 60 Unit of competency
AWX43 SIRRMRM001 Plan merchandise buying strategy 40 Unit of competency
Replaces
State Code National Code Title Type
J151 SIR50112 Diploma of Retail Management Qualification
No information
Entry Requirements

Entry to this qualification is open to individuals who:
have achieved a Certificate IV in Retail Management
or
have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR40316 Certificate IV in Retail Management.

Traineeships and Apprenticeships
No information