Qualification Outline
22/07/2026 7:42 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate III in School Support Services
Certificate III in School Support Services
PSP30712
J282
Deleted
Deleted
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 01/11/2012 | Current | Approved |
Description
This specialist qualification covers the competencies required by those providing school support services in a range of functions such as finance (Group D), administration (Group C), technology (Group E), scientific assistance (Group H), library assistance (Group G), disability support (Group F), hospitality (Group I), janitorial and grounds services Group J). It is not targeted at teacher aide occupations. Electives may be taken from a single stream, such as finance or disability support, or from a range of streams to suit the particular workplace. If all electives are chosen from Group B, the qualification is a generalist Certificate III, rather than this specialist qualification. Electives should reflect the responsibilities of the individual and the job skills required for effective performance. Where a free choice of electives is possible in the qualification packaging rules, electives may also be drawn from other Training Packages to reflect the work context and career plans of the individual.
Schedule
Packaging Rules
Eleven (11) units of competency are required for this qualification:- five (5) core units
- six (6) elective units from the elective units list including:
- one (1) unit from Group A and four units from one of the groups of elective units
- one (1) unit may be selected from elsewhere within this Training Package, or any endorsed Training Package or Accredited Course.
1. Core Units
All five (5) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C7999 | PSPGOV302B | Contribute to workgroup activities | 30 | Unit of competency |
| C8008 | PSPGOV312A | Use workplace communication strategies | 30 | Unit of competency |
| C7998 | PSPGOV301B | Work effectively in the organisation | 20 | Unit of competency |
| C8004 | PSPGOV308B | Work effectively with diversity | 20 | Unit of competency |
| WC795 | CHCADMIN305F | Work within the administration protocols of the organisation | 30 | Unit of competency |
2. Group I Elective Units
Four (4) units from one (1) of the groups of elective units.
Please refer to the packaging rules for the full details of available options.
3. Group J Elective Units
Four (4) units from one (1) of the groups of elective units.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D3728 | PSPPROC303A | Carry out basic procurement | 30 | Unit of competency |
| S4560 | FPICOT2206A | Cross cut materials with a hand-held chainsaw | 40 | Unit of competency |
| D1404 | CPPSEC3003A | Determine response to security risk situation | 20 | Unit of competency |
| S8077 | BSBITS401B | Maintain business technology | 30 | Unit of competency |
| S4558 | FPICOT2204A | Maintain chainsaws | 20 | Unit of competency |
| D6149 | SISCAQU201A | Monitor pool water quality | 10 | Unit of competency |
| D6652 | AHCARB205A | Operate and maintain chainsaws | 35 | Unit of competency |
| D4892 | TLIA2022A | Participate in stocktakes | 35 | Unit of competency |
| D1850 | NWP229B | Repair minor structures | 20 | Unit of competency |
| WC066 | CPPSEC2004B | Respond to security risk situation | 20 | Unit of competency |
| D5061 | TLID1001A | Shift materials safely using manual handling methods | 20 | Unit of competency |
| WC368 | RIISAM203B | Use hand and power tools | 60 | Unit of competency |
4. Group A Elective Units
One (1) unit must be chosen from Group A.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C8064 | PSPOHS301A | Contribute to workplace safety | 30 | Unit of competency |
| WA689 | MSL943002A | Participate in laboratory/field workplace safety | 40 | Unit of competency |
5. Group B Elective Units
Four (4) units from one (1) of the groups of elective units.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C8001 | PSPGOV305B | Access and use resources and financial systems | 30 | Unit of competency |
| C8005 | PSPGOV309A | Address client needs | 30 | Unit of competency |
| C8000 | PSPGOV303B | Build and maintain internal networks | 20 | Unit of competency |
| C8009 | PSPGOV313A | Compose workplace documents | 30 | Unit of competency |
| C8010 | PSPGOV314A | Contribute to conflict management | 20 | Unit of competency |
| C8011 | PSPGOV315A | Give and receive workplace feedback | 20 | Unit of competency |
| C8002 | PSPGOV306B | Implement change | 30 | Unit of competency |
| C8003 | PSPGOV307B | Organise workplace information | 30 | Unit of competency |
| C8008 | PSPGOV312A | Use workplace communication strategies | 30 | Unit of competency |
| C8006 | PSPGOV310A | Work in and with small, regional and remote organisations | 30 | Unit of competency |
| C8007 | PSPGOV311A | Work with a coach or mentor | 20 | Unit of competency |
6. Group C Elective Units
Four (4) units from one (1) of the groups of elective units.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D0971 | BSBRES401A | Analyse and present research information | 40 | Unit of competency |
| D3728 | PSPPROC303A | Carry out basic procurement | 30 | Unit of competency |
| D0783 | BSBITU203A | Communicate electronically | 20 | Unit of competency |
| D0976 | BSBRKG301B | Control records | 50 | Unit of competency |
| D0784 | BSBITU301A | Create and use databases | 20 | Unit of competency |
| D0545 | BSBADM311A | Maintain business resources | 20 | Unit of competency |
| D0791 | BSBITU309A | Produce desktop published documents | 50 | Unit of competency |
| D0542 | BSBADM302B | Produce texts from notes | 30 | Unit of competency |
| D0716 | BSBFLM311C | Support a workplace learning environment | 30 | Unit of competency |
| D0715 | BSBFLM309C | Support continuous improvement systems and processes | 30 | Unit of competency |
| D0713 | BSBFLM305C | Support operational plan | 40 | Unit of competency |
7. Group D Elective Units
Four (4) units from one (1) of the groups of elective units.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D0788 | BSBITU305A | Conduct online transactions | 20 | Unit of competency |
| D4029 | FNSACM401A | Evaluate and authorise payment requests | 10 | Unit of competency |
| D0704 | BSBFIA304A | Maintain a general ledger | 40 | Unit of competency |
| D0701 | BSBFIA301A | Maintain financial records | 60 | Unit of competency |
| D0705 | BSBFIA401A | Prepare financial reports | 40 | Unit of competency |
| D0703 | BSBFIA303A | Process accounts payable and receivable | 40 | Unit of competency |
| D4030 | FNSACC301A | Process financial transactions and extract interim reports | 60 | Unit of competency |
| D4028 | FNSACM303A | Process payment documentation | 10 | Unit of competency |
| D0702 | BSBFIA302A | Process payroll | 30 | Unit of competency |
8. Group E Elective Units
Four (4) units from one (1) of the groups of elective units.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D7946 | ICANWK411A | Deploy software to networked computers | 35 | Unit of competency |
| D7856 | ICAICT302A | Install and optimise operating system software | 20 | Unit of competency |
| D8061 | ICASAS306A | Maintain equipment and software | 25 | Unit of competency |
| D7860 | ICAICT306A | Migrate to new technology | 25 | Unit of competency |
| D8059 | ICASAS304A | Provide basic system administration | 25 | Unit of competency |
| D8081 | ICASAS419A | Support system software | 45 | Unit of competency |
9. Group F Elective Units
Four (4) units from one (1) of the groups of elective units.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WC891 | CHCEDS301B | Comply with legislative, policy and industrial requirements in the education environment | 20 | Unit of competency |
| D8574 | CHCIC301E | Interact effectively with children | 60 | Unit of competency |
| WC926 | CHCICS404B | Plan and provide advanced behaviour support | 40 | Unit of competency |
| WC923 | CHCICS305B | Provide behaviour support in the context of individualised plans | 35 | Unit of competency |
| WC921 | CHCICS301B | Provide support to meet personal care needs | 35 | Unit of competency |
| WC896 | CHCEDS330B | Support learning for students with disabilities in a classroom environment | 25 | Unit of competency |
| D2430 | CHCEDS315B | Support students with additional needs in the classroom | 25 | Unit of competency |
| D8611 | CHCRF301E | Work effectively with families to care for the child | 25 | Unit of competency |
| WC888 | CHCDIS301C | Work effectively with people with a disability | 85 | Unit of competency |
10. Group G Elective Units
Four (4) units from one (1) of the groups of elective units.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D9429 | CULINS401A | Assist customers to access information | 60 | Unit of competency |
| D9426 | CULINS201A | Assist with circulation services | 50 | Unit of competency |
| D9402 | CULEVP201A | Assist with the presentation of public activities and events | 50 | Unit of competency |
| D9416 | CULINL301A | Develop and use information literacy skills | 60 | Unit of competency |
| D9430 | CULINS402A | Obtain information from external and networked sources | 60 | Unit of competency |
| D9428 | CULINS301A | Process and maintain information resources | 50 | Unit of competency |
| D9427 | CULINS202A | Process information resource orders | 50 | Unit of competency |
| D9401 | CULDMT301A | Provide multimedia support | 50 | Unit of competency |
| D9419 | CULINM301A | Use established cataloguing tools | 50 | Unit of competency |
11. Group H Elective Units
Four (4) units from one (1) of the groups of elective units.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AXQ9 | PSP30704 | Certificate III in School Support Services | Qualification |
No information
Entry Requirements
Not applicable.
Traineeships and Apprenticeships