Unit of competency Outline
Date retreived
23/07/2026 6:09 PM AWST
23/07/2026 6:09 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Build and sustain an innovative work environment
Build and sustain an innovative work environment
Unit of competency
National Code
BSBINN502A
BSBINN502A
State Code
D0760
D0760
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
30/10/2014
Field of Education
080307 - Organisation Management
Original Release Date
30/10/2014
Nominal Hours
50
Description
This unit describes the performance outcomes, skills and knowledge required to create an environment that enables and supports the application of innovative practice. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1. Lead innovation by example
- 1.1. Make innovation an integral part of leadership and management activities
- 1.2. Demonstrate positive reception of ideas from others and provide constructive advice
- 1.3. Establish and maintain relationships based on mutual respect and trust
- 1.4. Take considered risks to open up opportunities for innovation
- 1.5. Regularly evaluate own approaches for consistency with the wider organisational or project context
2. Establish work practices that support innovation
- 2.1. Consult on and establish working conditions that reflect and encourage innovative practice
- 2.2. Introduce and maintain workplace procedures that foster innovation and allow for rigorous evaluation of innovative ideas
- 2.3. Facilitate and participate in collaborative work arrangements to foster innovation
- 2.4. Build and lead teams to work in ways that maximise opportunities for innovation
3. Promote innovation
- 3.1. Acknowledge suggestions, improvements and innovations from all colleagues
- 3.2. Find appropriate ways of celebrating and promoting innovation
- 3.3. Promote and reinforce the value of innovation according to the vision and objectives of the organisation or project
- 3.4. Promote and support the evaluation of innovative ideas within the wider organisational or project context
4. Create a physical environment which supports innovation
- 4.1. Evaluate the impact of the physical environment in relation to innovation
- 4.2. Collaborate with colleagues about ideas for enhancing the physical work environment before taking action
- 4.3. Consider potential for supporting innovation when selecting physical resources and equipment
- 4.4. Design, fit-out and decorate workspaces to encourage creative mindsets, collaborative working and the development of positive workplace relationships
5. Provide learning opportunities
- 5.1. Pro-actively share relevant information, knowledge and skills with colleagues
- 5.2. Provide or encourage formal and informal learning opportunities to help develop the skills needed for innovation
- 5.3. Create opportunities in which individuals can learn from the experience of others
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Leadership and management activities may include:
people management practices
planning processes
regular management meetings
review processes
Risks may include:
budgetary issues
challenging changes in relationships, work practices and general workplace climate
unforseen impacts of innovative ideas
Working conditions may include:
family-friendly leave entitlements
flexible working hours
social leave
study leave
time provided for coming up with ideas
Workplace procedures may relate to:
briefing processes
client relations
performance management
project management
staff meetings
training
Evaluation of innovative ideas may relate to:
analysing consistency with overall goals, values or vision
assessing resource requirements and practicalities
assessing the potential to find 'champions' or supporters
evaluating the external factors that may impact on the idea
exploring the implications of ideas that may stretch or change existing ways of doing things
Collaborative work arrangements might be:
cross section
vertical teams
within a section
working with supplier organisations or partner organisations
Ways that maximise opportunities for innovation may relate to:
collaborating
collecting data
creative thinking
future scanning
getting feedback
making suggestions
networking
Ways of celebrating and promoting innovation may include:
congratulating the project team
ensuring management acknowledgment
providing a newsletter story about the idea
using the idea to help foster other ideas
well-planned group incentive schemes
Impact of the physical environment may relate to:
eating areas
extent to which design or style links with declared philosophies or objectives
external areas
general ambience of the work environment
location of different people
presence and ambience of relaxation areas
style of décor
use of creative messages or images in the workplace
workspace design and décor
workstation arrangements and opportunities for interaction
Formal and informal learning opportunities may include:
coaching
conferences
formal training courses/programs
information seminars
job rotation
mentoring
online learning
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Leadership and management activities may include:
people management practices
planning processes
regular management meetings
review processes
Risks may include:
budgetary issues
challenging changes in relationships, work practices and general workplace climate
unforseen impacts of innovative ideas
Working conditions may include:
family-friendly leave entitlements
flexible working hours
social leave
study leave
time provided for coming up with ideas
Workplace procedures may relate to:
briefing processes
client relations
performance management
project management
staff meetings
training
Evaluation of innovative ideas may relate to:
analysing consistency with overall goals, values or vision
assessing resource requirements and practicalities
assessing the potential to find 'champions' or supporters
evaluating the external factors that may impact on the idea
exploring the implications of ideas that may stretch or change existing ways of doing things
Collaborative work arrangements might be:
cross section
vertical teams
within a section
working with supplier organisations or partner organisations
Ways that maximise opportunities for innovation may relate to:
collaborating
collecting data
creative thinking
future scanning
getting feedback
making suggestions
networking
Ways of celebrating and promoting innovation may include:
congratulating the project team
ensuring management acknowledgment
providing a newsletter story about the idea
using the idea to help foster other ideas
well-planned group incentive schemes
Impact of the physical environment may relate to:
eating areas
extent to which design or style links with declared philosophies or objectives
external areas
general ambience of the work environment
location of different people
presence and ambience of relaxation areas
style of décor
use of creative messages or images in the workplace
workspace design and décor
workstation arrangements and opportunities for interaction
Formal and informal learning opportunities may include:
coaching
conferences
formal training courses/programs
information seminars
job rotation
mentoring
online learning
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
establishment of procedures and practices (for a project or a workplace) which support and foster innovative work practice and include sound evaluation processes
modelling of behaviour that supports innovative work practice
knowledge and understanding of the role of leaders and managers in encouraging innovation, and the issues and challenges associated with building and sustaining an innovative work environment.
Context of and specific resources for assessment
Assessment must ensure:
involvement of a team for which the candidate provides leadership and guidance.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
evaluation of outcomes and processes from activities managed by the candidate, particularly in relation to how innovation and innovative practice was encouraged and supported
oral or written questioning to assess knowledge of ways that innovation can be fostered and the typical challenges and barriers to innovation.
Guidance information for assessment
Innovation does not occur in isolation. Holistic assessment with other units relevant to the industry sector, workplace and job role is highly recommended.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
establishment of procedures and practices (for a project or a workplace) which support and foster innovative work practice and include sound evaluation processes
modelling of behaviour that supports innovative work practice
knowledge and understanding of the role of leaders and managers in encouraging innovation, and the issues and challenges associated with building and sustaining an innovative work environment.
Context of and specific resources for assessment
Assessment must ensure:
involvement of a team for which the candidate provides leadership and guidance.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
evaluation of outcomes and processes from activities managed by the candidate, particularly in relation to how innovation and innovative practice was encouraged and supported
oral or written questioning to assess knowledge of ways that innovation can be fostered and the typical challenges and barriers to innovation.
Guidance information for assessment
Innovation does not occur in isolation. Holistic assessment with other units relevant to the industry sector, workplace and job role is highly recommended.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C7045 | BSBFLM510B | Facilitate and capitalise on change and innovation | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUK09 | BSBINN502 | Build and sustain an innovative work environment | Unit of competency |