Unit of competency Outline
Date retreived
22/07/2026 5:46 AM AWST
22/07/2026 5:46 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Conduct work according to professional practices in the financial services industry
Conduct work according to professional practices in the financial services industry
Unit of competency
National Code
FNSINC411
FNSINC411
State Code
OBR53
OBR53
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
02/10/2020
Field of Education
080305 - Personal Management Training
Original Release Date
02/10/2020
Nominal Hours
25
Description
This unit describes the skills and knowledge required to identify industry professional approaches to procedures, guidelines, policies and standards, including ethical requirements, and to model and meet expectations of these in all aspects of work.It applies to individuals who work in the financial services industry and underpins other specialist units used in all sectors of the industry.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.
Notes
Elements and Performance Criteria
1. Prepare to provide financial services
- 1.1 Identify tasks, requirements and responsibilities involved in own job role
- 1.2 Identify procedures, guidelines, policies, standards, codes of practice and ethical requirements relevant to own job role
- 1.3 Consult with appropriate colleagues to identify position and responsibilities of own job role in wider organisation
2. Provide financial services within the professional practice framework
- 2.1 Apply relevant procedures, guidelines, policies, standards, codes of practice and ethical considerations to own job role
- 2.2 Carry out work tasks according to organisational policies and procedures, and in accordance with industry, organisational and community expectations
- 2.3 Communicate with colleagues and clients regarding stakeholder needs and expectations of own job role as required
3. Maintain professional practice
- 3.1 Identify and review personal professional development needs and goals on regular basis
- 3.2 Clarify and comply with organisational, legislative, and regulatory requirements
- 3.3 Consult with managerial staff to clarify ongoing expectations and goals of organisation and job role
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUR82 | FNSINC401 | Apply principles of professional practice to work in the financial services industry | Unit of competency |